Quality Assurance & Compliance Team Leader
- Hiring Organisation
- Utility Collections Ltd
- Location
- Poulton-Le-Fylde, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
recorded calls, account management activity and site visit reports ensuring accuracy, professionalism, and full adherence to guidelines which have been set. Provide leadership and coaching, delivering performance insights and compliance feedback to agents and line managers to support ongoing development. Manage and maintain accurate, up-to-date records and data ...