3 of 3 Customer Requirements Jobs in Preston

drive home technical solutions whilst putting our customers’ needs first. The role is expected to be mainly based in Preston. \n Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. \n The Roles Primary Responsibilities: \n \n Provide Third-Line Technical … approach towards defect management resolutions as part of technical assurance activities. \n Confidence in working with internal and cross capability teams alongside account and customer engagement. \n Maintain a high degree of customer service for all support queries and adhere to all service management principles \n\n Essential ...

drive home technical solutions whilst putting our customers’ needs first. The role is expected to be mainly based in Preston. \n Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. \n The Roles Primary Responsibilities: \n \n \nProvide Third-Line Technical … towards defect management resolutions as part of technical assurance activities.\n \n \nConfidence in working with internal and cross capability teams alongside account and customer engagement.\n \n \nMaintain a high degree of customer service for all support queries and adhere to all service management principles ...

Provide remote and onsite IT support via phone, email, and ticketing system Keep customers informed with regular updates on their support requests Maintain excellent customer service and professional communication Troubleshoot common hardware, software, and connectivity issues Install, configure, and maintain Windows laptops and desktops along with MacOS devices … continuous improvement initiatives Learn and develop technical skills through mentoring and training Demonstrate a willingness to learn new technologies and adapt to changing customer requirements Training The apprenticeship training will be delivered through a combination of workplace learning and a day a week during term time of college ...