9 of 9 Customer Service Jobs in Preston

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing … Managers to co-manage client accounts and ensure client satisfaction. Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Maintain accurate and up-to-date client ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

technical assurance and defect resolution Work with architecture and engineering teams on Citrix solutions and infrastructure improvements Collaborate with wider technical teams and customer stakeholders Maintain strong customer service while working within established ITIL and service management processes Essential Skills & Experience Proven commercial experience working ...

across our UK Secure Client environments. As a multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust … solutions, and places customer satisfaction at the forefront. The position is primarily onsite in Preston. Key Responsibilities: Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem ...

across our UK Secure Client environments. As a multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust … solutions, and places customer satisfaction at the forefront. The position is primarily onsite in Preston. Key Responsibilities: Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About You We're looking for a proactive, organised and customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with ...

running of maintenance and facilities services. The Role As an Estates Support Officer, you will oversee the day-to-day service and Computer Aided Facilities Management (CAFM) repair portal, providing effective administrative support to the Estates and Facilities Management function. You will help ensure reactive and planned maintenance services … control of estate-related utilities and services. Assist with site audits where required. Review contractors' risk assessments and method statements. Provide a high-quality customer service when dealing with telephone, electronic and face-to-face enquiries. Process purchase orders, requisitions, invoices and other financial administration within agreed procedures. ...

System Experience: Working knowledge of school Management Information Systems ( SIMS, Arbor, Bromcom, or ScholarPack ). Communication: Professional, polite, and confident telephone manner with strong customer service skills. Efficiency: High level of literacy, numeracy, and IT proficiency (MS Office/Google Workspace). Safeguarding Awareness: Understanding of school visitor … protocols and data protection regulations (GDPR). Compliance: Enhanced DBS registered on the Update Service (or willingness to process one prior to September). Why Apply for This Role? Term-Time Only Schedule: Enjoy regular 37-hour daytime weekday hours with all 13 weeks of school holidays off. Central ...