7 of 7 Customer Service Jobs in Preston

and taking control of situations to drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem record progression. Point of … and root cause analysis. Pro-active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven experience within a More ❯

policies. Recruitment checks are undertaken in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to resolve IT issues Prior experience … via phone, email, and remote support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework … with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to More ❯

operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic More ❯

to ensure efficiency, security and scalability. Deliver training programmes to ensure effective adoption of new systems. Oversee infrastructure, cybersecurity, data management and compliance. Manage relationships with external partners and service providers. Lead a small IT team. Required Skills and Experience: Proven experience as an IT Manager (or equivalent), including leading a team. Strong track record of developing and delivering … OTE per annum Benefits: Generous company pension Minimum 31 days holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and More ❯

to ensure efficiency, security and scalability. Deliver training programmes to ensure effective adoption of new systems. Oversee infrastructure, cybersecurity, data management and compliance. Manage relationships with external partners and service providers. Lead a small IT team. Required Skills and Experience: Proven experience as an IT Manager (or equivalent), including leading a team. Strong track record of developing and delivering … OTE per annum Benefits: Generous company pension Minimum 31 days’ holiday (including bank holidays) Life insurance Enhanced maternity/paternity Free onsite parking Friendly place to work Long-term service benefits including extra holidays and private medical insurance About ReAgent Chemical Services Limited ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic … ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and More ❯

Trainer – Customer Service/Support Location: Preston (Hybrid) Job Type: Full-time We are seeking a personable and proactive Trainer to join our client in Preston. This hybrid role offers the flexibility to work both in-office and remotely. You will play a crucial role in supporting schools by delivering engaging training sessions and offering responsive customer … or with schools. Benefits: Make a real impact by helping schools improve attendance. Work within a collaborative and supportive team environment. Enjoy a varied role that combines training and customer support. Benefit from hybrid working conditions, based in Preston with the flexibility to work remotely. Access training and development opportunities to further grow your skills. Potential to work this More ❯

to implement improvements to ensure that it meets the requirements of a successful third-party pension administrator. This is a fantastic opportunity to join our fast-paced, collaborative and customer-focused business. You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to … Proven ability to work effectively on your own initiative whilst promoting positive behaviour and attitudes. - Demonstrable ability to plan workloads, ensuring deadlines are met. - Always committed to providing great customer service. - Resilient and people-centric at all times. Working with and upholding our values: - Working together. - Committed to excellence. - Doing the right thing. - Forward thinking. More ❯