10 of 10 ITSM Jobs in Preston

infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment. Key Responsibilities Provide end-user support via phone, email, portal, and ITSM ticketing systems. Manage Joiners, Movers, and Leavers processes. Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune. Manage Active Directory, Group Policy ...

managing audit requests Nice to have: - Experience working with Civica UPM or other pension administration platforms - ITIL v4 certification or experience applying IT service management principles - Experience with automation tools, workflow technologies, APIs and system integration solutions - Familiarity with Agile delivery methodologies and continuous improvement practices Working with and upholding ...

managing audit requests. Nice to have Experience working with Civica UPM or other pension administration platforms. ITIL v4 certification or experience applying IT service management principles. Experience with automation tools, workflow technologies, APIs and system integration solutions. Familiarity with Agile delivery methodologies and continuous improvement practices. Working with and upholding ...

audit-ready incident records Support assurance, audit and continuous improvement activities We're looking for: Experience in security incident management, cyber security, IT service management or operational governance Good understanding of incident lifecycle, severity classifications and escalation processes Strong supplier/stakeholder coordination and reporting skills Experience within SIAM ...

Foundation or equivalent service management knowledge. Experience deploying satellite connectivity solutions such as Starlink. Understanding of wayleaves, civils and site access requirements. Familiarity with ITSM platforms and asset management processes. Awareness of Cyber Essentials Plus, ISO 27001 and related compliance frameworks. Project coordination qualifications (PRINCE2, APM PFQ) or equivalent practical ...

experience in Vulnerability management and incident response and security operations escalation Understanding of SIEM platforms, detection engineering, and Vulnerability alert management Familiarity with ITSM tooling, ideally ServiceNow Strong stakeholder management and reporting capability Understanding of regulated environments (MOD, HMG, Defence primes, or similar) Desirable Exposure to large-scale programmes (e.g. ...

matrix delivery organisation, coordinating with client IT teams and partner suppliers to ensure contractual and financial targets are met. The role requires IT Service Management expertise, ITIL Foundation certification, and strong stakeholder management. #J-18808-Ljbffr ...

continual improvement across processes, tooling and governance. For more information, download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using … IT service management (ITSM) tools and change workflows Demonstrable experience managing risk, prioritisation and competing demands in a change environment More about you You'll be organised and confident leading structured governance processes, with the ability to manage multiple changes while maintaining control and quality. You're comfortable working with ...

Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Manchester, UK - Mobile England | Job-ID: 220830 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team Within ...

People, we are committed Essential criteria Leadership or supervisory experience in technical support or an IT service desk environment. Strong understanding of IT service management, including incident, request and problem management. Experience managing support demand while meeting agreed service levels and performance targets. Demonstrated ability to lead, coach and develop … technical support colleagues. Experience using IT service management tools to oversee incidents, workloads and service performance. Experience supporting a range of business functions and stakeholders, including leading service review meetings. More about you You are an experienced IT support leader who can balance competing priorities and is committed to helping ...