12 of 12 ITSM Jobs in Lancashire

to learn and adapt to new technologies. Proficient in troubleshooting Windows operating system. Familiarity with M365, Active Directory, and basic networking concepts. Knowledge of remote desktop tools and IT Service Management tools. More ❯

the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully on-site in Manchester . As part of your More ❯

collaboration and engineering tools. Knowledge and Experience Required 3+ years' experience in Platform or Network Engineering , ideally within a secure or regulated environment . Strong understanding of IT infrastructure, ITSM, and containerisation . Experience with Windows Server/Desktop , RedHat Linux (RHEL) , Citrix VDI , VMware , Active Directory , and Group Policy . Hands-on experience with Software Defined Networking (SDN) , Switching More ❯

Qualifications Knowledge Microsoft Active Directory, ADFS, Entra, and identity services management Mobile device management and endpoint enrollment processes Exchange Server, SharePoint, Cisco Webex, Cisco Jabber, Citrix IT infrastructure, IT Service Management, Secure by Design Experience in highly regulated environments Skills Hands-on administration: Windows Server/Desktop, RedHat Linux (RHEL), VMware, Citrix VDI Scripting knowledge: PowerShell, Bash, Python, Perl, BAT More ❯

Qualifications Knowledge Microsoft Active Directory, ADFS, Entra, and identity services management Mobile device management and endpoint enrollment processes Exchange Server, SharePoint, Cisco Webex, Cisco Jabber, Citrix IT infrastructure, IT Service Management, Secure by Design Experience in highly regulated environments Skills Hands-on administration: Windows Server/Desktop, RedHat Linux (RHEL), VMware, Citrix VDI Scripting knowledge: PowerShell, Bash, Python, Perl, BAT More ❯

on ServiceNow capabilities, integrations, and module optimisation. Contribute to tooling strategy and future procurement decisions related to ServiceNow. Skills & Experience Strong hands-on experience with the ServiceNow platform , particularly ITSM and ITOM modules (IRM/SPM desirable). Experience configuring, administering, or implementing ServiceNow in an enterprise or multi-supplier environment. Solid understanding of ITIL processes, Agile delivery, and service More ❯

of new environments. Configure, optimise, and troubleshoot distributed engineering solutions. Deliver the foundational engineering collaboration services enabling wider business adoption. Knowledge, Skills & Experience Essential Knowledge: IT infrastructure and IT service management principles. Containerisation (e.g., Docker, Kubernetes). Cloud services and virtualisation. PowerShell/Bash scripting. Software Defined Networking, switching & routing. Cyber security awareness and experience in secure environments. Familiarity with More ❯

an understanding of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001). Duties and key responsibilities: Incident and Request Management: Act as the first point of contact for staff requiring IT More ❯

network and security issues Support and maintain customer systems including routers, switches, and firewalls Act as an escalation point for Tier 1 engineers Contribute to change management and IT service management processes Work directly with customers as well as internal project teams Participate in a 24/7 shift rota, including weekends, bank holidays, and on-call cover Engage in More ❯

while ensuring minimal disruption to the environment. Key Requirements: At least 3+ years' experience working with the ServiceNow platform, specifically in the SPM module, and with good familiarity with ITSM, and the general ServiceNow platform Have the ability to assist requesters in refining business requirement details to ensure the customers will be receiving functionality requested Gain knowledge of the overall More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key role … your career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

live service and a focus on platform health & stability. . Minimum 6 months of hands-on experience in a ServiceNow support role. . Previous experience of working in an ITSM environment . Hands-on experience configuring core ITSM modules (Incident, Change, Problem, Request) . ServiceNow Certified Administrator . Solid understanding of ServiceNow platform configuration, implementation, and maintenance . Knowledge and More ❯