3 of 3 Stakeholder Engagement Jobs in Preston

and service leads. Together, you'll ensure that technology is usable, useful, and impactful—and that changes have meaningful impact for our customers and colleagues. From facilitating workshops and stakeholder engagement to developing communication plans and supporting solution adoption, you'll be at the heart of our transformation journey. Why are you the best person for us? You … and you're confident working across teams to deliver solutions that make a real difference. The main things: Proven experience in business analysis, including requirements gathering, process mapping, and stakeholder engagement Strong communication and facilitation skills, with the ability to engage diverse audiences and translate technical concepts clearly Solid understanding of change management and supporting solution adoption Proficiency More ❯

and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. * Produce clear, data-driven status reports and executive dashboards … of API concepts, and awareness of UX/UI best practices. * Hands-on experience establishing and embedding IT governance frameworks (including release, testing, and security) within an organisation. * Excellent stakeholder management, facilitation, and communication skills, comfortable interacting at all levels within a UK business structure. * Highly analytical mindset with a strong ability to clearly link technology initiatives to key More ❯

potential problem tickets Attend Daily, Weekly and Monthly Service Reviews representing Problem Management Skills & Qualifications : Extensive knowledge of IT Industry from Enterprise perspective Experience in supplier relations and mangaement Stakeholder Engagement experience Experience in a service operations environment Full ITIL lifecycle experience or certification If you would like to be considered for this role please don't hesitate More ❯