live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
SmartChoice International Limited
teams across Cyber Security, Applications, and Infrastructure. Execute and document changes following strict change control procedures. Maintain and improve asset and configurationmanagement records (CMDB). Develop and maintain standard operating procedures (SOPs). Identify and implement automation opportunities across processes. Required Skills & Experience Active SC Clearance (must be current More ❯
data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication More ❯
Proven track record of coordination of a BC program with its related IT DR program Experience with Fusion Framework BC and/or ServiceNow CMDB will be considered a plus Multilingual in European languages advantageous but not essential Ability and willingness to be on-call to support incident response efforts More ❯
