6 of 6 Remote Customer Experience Jobs in Reading

managing the products we bring to market through large partners, which customers see and experience. These products need to generate revenue and support our excellent customer experience (CX) ambitions. The role involves leading the commercial data monetisation strategy and agenda. You will manage data monetisation products that are consumer-facing and introduced through partners. You will manage relationships … to evaluate feasibility. You will collaborate with colleagues within the UK business, the Group, and external parties. Candidate Requirements You will have a degree or equivalent. You likely have experience working with strong consumer brands or in agencies/consultancies serving them. You have managed large, complex partner relationships that create customer-facing products. You possess deep expertise More ❯

What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs … to serve. As our Technical Project Solutions Architect, you... are responsible for the collaboration with the customer's project team coordinate technical kick-off sessions by providing architecture overviews and formulating recommendations develop the technical architectures within Azure are responsible for impact analysis produce technical requirements , feasibility studies , software architecture documents , testing strategy recommendations and other relevant documents ensure … integrate the solution with relevant Azure technologies (Logic Apps, Azure Service Bus, Application Gateway, Azure Firewall, Azure Functions, Azure Data Lake, ...) enable the integration with portal solutions , supporting customer self service extend UMAX with a reporting infrastructure on Azure technologies leveraging Power BI Our ideal candidate... has good experience as a Technical Solutions Architect in the D365 More ❯

an Lead Android Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

Customer Success/Account Manager, £45,000 Bonus Benefits, Hybrid Working Included, Reading Area, Amazing Growing Company Overview on the Customer Success/Account Manager Are you ready to take your career to a whole new level of impact and influence? As a Customer Success Executive & Account Manager, you won’t just manage accounts – you’ll transform … the UK technology sector. Their mission? To help technology companies, investors, and advisors make smarter, sharper, more strategic decisions. Every insight, every report, every connection matters – and as a Customer Success Executive, you’ll be right at the heart of it. This isn’t just another role. This is about contribution. It’s about influence. It’s about being … the difference that makes the difference. As a Customer Success & Account Manager , you’ll: Be the first line of excellence – managing daily customer interactions with speed, clarity, and professionalism. Serve as the trusted partner for CEOs, CFOs, investors, and even board directors, ensuring they always feel supported and valued. Own the renewal journey – guiding subscription renewals with confidence More ❯

at the forefront of innovation and digital transformation. With a strong presence across the UK and beyond, the business is committed to delivering cutting-edge connectivity solutions and exceptional customer experiences. Role Overview We are seeking a highly capable Technical Project Manager to lead and deliver complex technology projects across the organisation. This is a permanent role offering hybrid … depending on the delivery model. Identify and mitigate risks, resolve issues, and ensure project quality and compliance. Communicate effectively with senior stakeholders, providing clear updates and insights. Required Skills & Experience Proven experience as a Technical Project Manager in a complex, fast-paced environment. Strong understanding of project management methodologies (Agile, Waterfall, Hybrid). Experience delivering technology infrastructure … Excellent stakeholder management and communication skills. Ability to manage multiple projects simultaneously and prioritise effectively. Familiarity with tools such as JIRA, Confluence, MS Project, or equivalent . Telecoms industry experience is a strong advantage but not essential. Desirable Project Management certifications (e.g., PMP, PRINCE2, Agile PM, Scrum Master ). Experience working in regulated environments or with large-scale More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯