1 of 1 Remote Customer Service Jobs in Redditch

is a successful CCaaS (Contact Centre) Vendor with a Tier 1 telephony platform underpinning our in-house built Software. We enable SME businesses across the UK to offer exceptional customer service to their end customers. We work across industries and our technology enables customer interactions across Public section, Insurance, Finance, Utilities and Leisure. You will be working … responsible for upgrading and updating hardware/software to meet system requirements resulting in increased productivity and ensuring stability. Complete installation and configuration of Asterisk voice servers to meet customer and service uptime requirements Maintenance and configuration of new Bordernet SBCs to meet customer and service uptime requirements Ideally you will have experience in the following More ❯