Customer Service Jobs in Redditch

Customer Service
Worcestershire > Redditch

The following table provides summary statistics for permanent job vacancies advertised in Redditch with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 31 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
31 May 2024
Same period 2023 Same period 2022
Rank 8 - 9
Rank change year-on-year - - -1
Permanent jobs citing Customer Service 16 0 3
As % of all permanent jobs advertised in Redditch 13.91% - 10.71%
As % of the Processes & Methodologies category 18.82% - 10.71%
Number of salaries quoted 14 0 2
10th Percentile £24,650 - £35,075
25th Percentile - - £35,188
Median annual salary (50th Percentile) £25,000 - £35,750
Median % change year-on-year - - +98.61%
75th Percentile - - £36,688
90th Percentile - - £37,025
Worcestershire median annual salary £25,000 £42,500 £50,419
% change year-on-year -41.18% -15.71% +44.05%

All Process and Methodology Skills
Redditch

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Redditch with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 85 23 28
As % of all permanent jobs advertised in Redditch 73.91% 95.83% 100.00%
Number of salaries quoted 81 22 21
10th Percentile £25,000 £26,250 £23,500
25th Percentile £25,750 £32,500 £32,500
Median annual salary (50th Percentile) £36,298 £43,750 £39,000
Median % change year-on-year -17.03% +12.18% -32.17%
75th Percentile £57,500 £50,188 £51,250
90th Percentile £61,250 £53,750 £78,750
Worcestershire median annual salary £44,500 £45,000 £45,000
% change year-on-year -1.11% - +5.88%

Customer Service
Job Vacancy Trend in Redditch

Job postings citing Customer Service as a proportion of all IT jobs advertised in Redditch.

Job vacancy trend for Customer Service in Redditch

Customer Service
Salary Trend in Redditch

3-month moving average salary quoted in jobs citing Customer Service in Redditch.

Salary trend for Customer Service in Redditch

Customer Service
Co-occurring Skills and Capabilities in Redditch by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 12 (75.00%) SaaS
Communications & Networking
1 1 (6.25%) Internet
Database & Business Intelligence
1 1 (6.25%) Big Data
Development Applications
1 12 (75.00%) JIRA
General
1 13 (81.25%) Social Skills
2 12 (75.00%) Analytical Skills
3 1 (6.25%) Manufacturing
3 1 (6.25%) Marketing
3 1 (6.25%) Presentation Skills
3 1 (6.25%) Retail
Job Titles
1 12 (75.00%) Analyst
1 12 (75.00%) Service Analyst
1 12 (75.00%) Service Desk Analyst
2 2 (12.50%) Administrator
3 1 (6.25%) Customer Executive
3 1 (6.25%) Data Administrator
Miscellaneous
1 12 (75.00%) Team-Oriented Environment
2 1 (6.25%) Onboarding
Processes & Methodologies
1 13 (81.25%) Problem-Solving
2 12 (75.00%) CRM
3 1 (6.25%) Artificial Intelligence
3 1 (6.25%) Collaborative Culture
3 1 (6.25%) Data Analysis
3 1 (6.25%) Data Entry
3 1 (6.25%) Mathematics
3 1 (6.25%) Mechatronics
3 1 (6.25%) Mentoring
Qualifications
1 1 (6.25%) Degree
1 1 (6.25%) HNC
Quality Assurance & Compliance
1 12 (75.00%) SLA