3 of 3 Remote Problem-Solving Jobs in Redhill

a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure SLAs are met or exceeded. Analyse recurring issues, identify More ❯

pressure situations Excellent written and verbal communication skills Strong understanding of MoD operational and support structures across land and sea Confidence in customer-facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key More ❯

standards is essential. Experience working within an electrical engineering regulatory environment for installations. Ability to produce a consistently high standard of work meeting or exceeding customer requirements. Strong problem-solving skills and the ability to work autonomously with minimal supervision. Demonstrable "can-do" mentality with resilience to manage workload under pressure and tight deadlines. Eligibility to hold SC More ❯