support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and processimprovement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. Assist in launching new government services and delivering minor projects as … at . For further information, please call me on 01244 567 976/07519 096 443 . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. More ❯
support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and processimprovement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. Assist in launching new government services and delivering minor projects as … hirecracker.com . For further information, please call me on 01244 567 976/07519 096 443 . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. More ❯
within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technical services manager, the role requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will … resolve complex technical issues Providing internal briefings to senior management on case status and plans Ensuring effective management of service visits, equipment, and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff and assisting onboarding Essential skills and experience: Defence communications experience More ❯