Technical ServiceManager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong Technical ServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical ServiceManager, you'll play a … vital role in managing service cases, working closely with MoD teams, field engineers, and internal stakeholders to ensure SLA/KPIs are met and customer satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. Technical ServiceManager Responsibilities: Manage and drive support … closely with MoD engineering and project teams, ensuring effective communication and technical support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. More ❯
Technical ServiceManager Location: Redhill Salary: Up to £52,000 About the Role We’re looking for a proactive and technically strong Technical ServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical ServiceManager, you’ll play a … vital role in managing service cases, working closely with MoD teams, field engineers, and internal stakeholders to ensure SLA/KPIs are met and customer satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. Technical ServiceManager Responsibilities: Manage and drive support … closely with MoD engineering and project teams, ensuring effective communication and technical support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. More ❯
Technical ServiceManager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong Technical ServiceManager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical ServiceManager, you'll play a … vital role in managing service cases, working closely with MoD te... More ❯
Technical ServiceManager – Satellite Communications We are supporting a high-technology organisation in their search for a Technical ServiceManager with expertise in satellite communications and defence networks. This role is focused on managing government support cases, ensuring timely resolution and effective collaboration across engineering and project teams. What You’ll Do Lead support … case management across commercial satellite communication services Coordinate technical resolver groups and provide updates to senior management Oversee service visits, ensuring equipment, documentation and commercial arrangements are properly managed Work directly with government stakeholders, representing the organisation with professionalism and technical confidence Provide feedback to project teams, supporting documentation updates and process improvements Create and maintain support documentation, track More ❯
We are supporting a global telecommunications organisation based near Reigate who are looking to add a Technical ServiceManager to their growing team. This is a full-time permanent position. Key responsibilities will include: Providing briefings to to senior management regarding status and plan of action for support casesLiaising with teams as cases are escalated Minor projects More ❯
Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership … of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technical servicesmanager, the role requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will provide technical expertise, maintain high customer satisfaction … across satellite communications Coordinating support teams and external stakeholders to resolve complex technical issues Providing internal briefings to senior management on case status and plans Ensuring effective management of service visits, equipment, and invoicing Tracking support trends and owning improvement initiatives Supporting minor project management within obsolescence and support programmes Delivering training to 1st and 2nd line support staff More ❯
Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a sen... More ❯
