TechnicalSupport Engineer Location: Cornwall Contract: Permanent We are recruiting for TechnicalSupport Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupport Engineer, you will be … responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking … annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements – TechnicalSupport Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technicalMore ❯
Technical Sat-Com Support Engineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused TechnicalSupport Engineer to join its Global … Customer Support team in Pool, Redruth. This is a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues, and maintaining operational … excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technicalsupport across a range of satellite, networking, and IT infrastructure technologies Proactively monitor and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and More ❯
TechnicalSupport Engineer Location: Cornwall Contract: Permanent We are recruiting for TechnicalSupport Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupport Engineer, you will be … responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for ... More ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands … on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line support … and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd More ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands … on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line support … and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd More ❯
