TechnicalSupportEngineer Location: Cornwall Contract: Permanent We are recruiting for TechnicalSupportEngineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupportEngineer, you will be responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other … benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements – TechnicalSupportEngineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. More ❯
Technical Sat-Com SupportEngineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused TechnicalSupportEngineer to join … its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues … and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technicalsupport across a range of satellite, networking, and IT infrastructure technologies Proactively monitor and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP More ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network SupportEngineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide … hands-on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line … support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk More ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network SupportEngineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide … hands-on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world 🌍. You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. 🔧 What You'll Do: Deliver 2nd line … support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk More ❯
