1 of 1 Line Management Jobs in Reigate

field service module. Route Efficiency: Ensure plumbing engineers are dispatched based on proximity, skill set, and job urgency to minimize travel time. Capacity Management: Balance emergency reactive plumbing calls with planned preventative maintenance bookings seamlessly. On-Call & Rota Management Engineer Rotas: Design, implement, and manage … Escalation Support: Act as an escalation point during handover periods to ensure out-of-hours emergencies are logged correctly in D365 . KPI & Performance Management SLA Compliance: Monitor the D365 live schedule board to guarantee engineers attend bookings within promised time windows. Monitor Metrics: Track response times, first-time ...