Customer Experience Specialist
Reigate, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
service requests by telephone, email, web, and portal. Additionally, you will be responsible for: • Maintaining Customer Satisfaction • Maintaining allocated work pools ensuring all cases are worked according to their SLA's and pro-actively manage the CRM tickets • Competency on all supplier portals and communication processes • Ad hoc cover for accepting orders/deliveries, dealing with post • Ad hoc cover More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted: