Principal Amazon Connect Architect
paisley, central scotland, united kingdom
Gazelle Global
Architected Framework and enterprise-security standards Drive cloud sustainability, resilience, cost-efficiency & scale ✅ Contact Centre Migration & Build Lead migration from Avaya/Cisco/Genesys to Amazon Connect Design IVR/contact flows, Lex bots, Contact Lens analytics, agent assist Architect workforce & quality management solutions ✅ Integration & Platforms Integrate with Salesforce, ServiceNow, Dynamics, Pega Build API-driven flows, serverless functions, streaming More ❯
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