2 of 2 Service Management Jobs in Renfrewshire

develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point … technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device lifecycle, onboarding/offboarding, and enhance user satisfaction ...

Turns business ambition into workable, supportable technology Designs end to end solutions across cloud, on prem, applications and integrations Creates clear, pragmatic HLDs and service designs that teams can actually deliver and run As a Solution Architect you will work closely with stakeholders, suppliers and delivery teams … solutions live and keep them live Helps set architectural standards and brings new ideas to the table without losing sight of operational reality Develop Service Design documentation that defines how solutions will be supported, maintained, and operated What we re looking for in a Solution Architect ...