First Line IT Engineer Apprentice (Creative Networks)
- Hiring Organisation
- CREATIVE NETWORKS LTD
- Location
- Moss Bridge House, Moss Bridge Road, Rochdale, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
apprentice for this role, you will be providing a good customer service via the Desktop support (remember you are the voice of our company, and the first interaction point with our clients). Role As a First Line IT Engineer you will: Provide fist line IT support Monitor … Network & Server infrastructure Taking phone calls on the service desk, handling service portal tickets and emails Providing remote and on – site IT support where required Responding to system failures in a timely manner Creating and maintaining procedures for new and existing processes Troubleshooting customer technical faults ...