2nd Line Deskside Support Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Rochester, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £35,000 per annum
Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...