Digital Technology Apprentice (ForGood.Tech)
- Hiring Organisation
- ForGood.Tech
- Location
- Grosvenor Court, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley, England, United Kingdom
- Employment Type
- Degree Apprenticeship
- Salary
- £18,000 a year
Technology sector. You will provide first line support including troubleshooting for Microsoft Dynamics 365 Business Central and Dynamics NAV/BC to a varied customer portfolio. You will be responsible for providing the customer with excellent customer service in line with Company Service standards and will ensure … contain as much information at first contact. You will work to Company Service Level Agreements and Key Performance Indicators providing a high level of customer service and professionalism. As part of the knowledge base process, you will author internal and external knowledge base articles for known issues, work arounds ...