Technical Support Agent
- Hiring Organisation
- Anne Corder Recruitment
- Location
- Rutland, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Responsibilities Build and maintain an understanding of internal software platforms and supporting systems Investigate, diagnose, and resolve technical issues via remote access Handle inbound customer queries and provide clear, practical solutions Explain system functionality and issue resolution in an accessible way Participate in an out-of-hours support rota … clearly and confidently, both verbally and in writing Are motivated to learn new systems and technologies Take pride in providing a high standard of customer support Have strong attention to detail and a conscientious approach to work Are reliable, committed, and enjoy working as part of a team Minimum ...