Head of Customer and Operation Strategy
Salford, Manchester, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
First Central Services
business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: