Salford, Greater Manchester, North West, United Kingdom
ITS Recruitment
knowledge of Excel, including advanced use of complex formulas Detail-oriented with excellent organisational and communication skills A proactive approach to problem-solving and processimprovement Willingness to work 5 days per week onsite This is a fantastic opportunity to be part of a collaborative and forward-thinking More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
ITS Recruitment
knowledge of Excel, including advanced use of complex formulas Detail-oriented with excellent organisational and communication skills A proactive approach to problem-solving and processimprovement This is a fantastic opportunity to be part of a collaborative and forward-thinking team, where your contributions will have a tangible More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
ITS Recruitment
knowledge of Excel, including advanced use of complex formulas Detail-oriented with excellent organisational and communication skills A proactive approach to problem-solving and processimprovement This is a fantastic opportunity to be part of a collaborative and forward-thinking team, where your contributions will have a tangible More ❯
with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship, and measurable improvements in Tribe performance and maturity. What's in it for … support. Oversee escalation and resolution of Major Incidents and lead investigations to identify and mitigate risks. Provide regular performance reports and collaborate on continuous improvement initiatives across the Service Management community. Who you are Retail experience is a distinct advantage. Proven ability to lead and motivate teams of Senior … SecOps, and IT infrastructure, coupled with strong analytical skills for monitoring service quality, performance metrics, SLAs, and risk management. Adept at planning and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix More ❯
intelligence capabilities. Collaborate with cross-functional teams to manage software releases and change cycles, ensuring smooth transitions and clear communication. Drive corrective actions and process improvements, using data-driven insights to foster a culture of continuous improvement. Manage SAP/QM configurations and customisations, supporting the migration to SAP … HANA and ensuring seamless system integration. Participate in process harmonisation efforts across international teams and contribute to developing a cohesive Quality Assurance strategy. Explore and apply AI and advanced data analytics techniques to develop innovative quality management solutions. What We Are Looking For: Experience in product quality management within More ❯
intelligence capabilities. Collaborate with cross-functional teams to manage software releases and change cycles, ensuring smooth transitions and clear communication. Drive corrective actions and process improvements, using data-driven insights to foster a culture of continuous improvement. Manage SAP/QM configurations and customisations, supporting the migration to SAP … HANA and ensuring seamless system integration. Participate in process harmonisation efforts across international teams and contribute to developing a cohesive Quality Assurance strategy. Explore and apply AI and advanced data analytics techniques to develop innovative quality management solutions. What We Are Looking For: Experience in product quality management within More ❯
intelligence capabilities. Collaborate with cross-functional teams to manage software releases and change cycles, ensuring smooth transitions and clear communication. Drive corrective actions and process improvements, using data-driven insights to foster a culture of continuous improvement. Manage SAP/QM configurations and customisations, supporting the migration to SAP … HANA and ensuring seamless system integration. Participate in process harmonisation efforts across international teams and contribute to developing a cohesive Quality Assurance strategy. Explore and apply AI and advanced data analytics techniques to develop innovative quality management solutions. What We Are Looking For: Experience in product quality management within More ❯