7 of 7 1st Line Support Jobs in Scotland

JOB TITLE : 1st Line IT Support SALARY: £25,600 per annum SETTING: 40 hours per week.Office based with two days a week working from home after the first 8 weeks of training is completed. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free … individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact … a conversation with you! We are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical Support, Technical Analyst More ❯

1st Line Support Engineer North East Scotland area – Hybrid (1 day onsite, 4 days remote) Up to £28,000 DOE Role Overview We are seeking a 1st Line Support Engineer with experience in IT service desk environments to provide professional, customer-focused support. This role involves resolving technical issues, managing … high-quality IT services are delivered in line with SLAs. Key Responsibilities Act as the first point of contact for IT incidents, requests, and problems. Provide first-line support across hardware, software, applications, and networks. Monitor, track, and escalate tickets when required. Liaise with third-party suppliers where necessary. Maintain accurate service desk records … and ensure customer expectations are managed. Support service improvements through proactive problem management. Essential Experience & Skills 1–2 years’ IT support/service desk experience (MSP background desirable). Knowledge of ITIL practices. Microsoft Windows Server (2016–2022). Microsoft 365 (Email, SharePoint, OneDrive, Teams). Active Directory management. Windows 10/11 & Apple OS support. More ❯

We're looking for an experienced 1st Line Support Desk Analyst to work in our Digital department. We offer: 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible leave Maternity and paternity packages Access to training opportunities to grow and develop skills And much more... Location Based at our Kilbirnie … 37.5 hours per week with rotational weekend cover (one in three) About the role Arnold Clark's Digital department is responsible for delivering technical solutions across our business. Providing 1st line support to over 11,500 staff across over 200 branches, you will be joining a team of analysts responding to incidents and requests, both … support for our constantly evolving customer base and bespoke applications. Day-to-day duties Delivering an outstanding level of customer service to the Arnold Clark Group Providing 1st line user, software, hardware and application support to Arnold Clark employees throughout the UK Writing and updating technical information Acting as a single point of More ❯

JOB TITLE : 1st Line IT Support SALARY: £25,600 per annum SETTING: 40 hours per week. Office based with two days a week working from home after the first 8 weeks of training is completed. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts … individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact … either by phone or email), resolving them in accordance with our service level agreements. You ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 - £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK … and internationally, and specialise in IT support and cyber security, but just as importantly, they care about people. Whether it is helping a client solve a tech issue or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support … they run into technical trouble, helping them to solve problems and guiding them to the right solutions. You will also be learning as you go, with plenty of support from their experienced team. You do not need to be an expert. If you are comfortable with technology, enjoy helping people, and want to build a career in IT More ❯

1st Line IT Support/Helpdesk Engineer Location: Perth, Scotland Salary: £24,000 – £26,000 (Permanent, Full-Time, On-Site) Looking for a new challenge where you can learn, grow, and make a real difference Our client is a supportive and growing IT company based in Perth. They work with clients across Scotland, the UK … and internationally, and specialise in IT support and cyber security, but just as importantly, they care about people. Whether it is helping a client solve a tech issue or supporting one another through the day to day, they believe in teamwork, mutual respect, and building long term relationships. They are looking for a new IT Support … they run into technical trouble, helping them to solve problems and guiding them to the right solutions. You will also be learning as you go, with plenty of support from their experienced team. You do not need to be an expert. If you are comfortable with technology, enjoy helping people, and want to build a career in IT More ❯

My nationwide client based in Edinburgh has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯