7 of 7 2nd Line Support Jobs in Scotland

Job Description: iAction Engineer – Roles, Responsibilities, and Specifications This role provides user-provisioned desktop-based operational service and support for multiple clients. The successful candidate will join a highly skilled team of support engineers … providing 2nd line technical support. The role requires a flexible work ethic and a pragmatic approach to IT support. Candidates should have a first/second line support background, excellent customer service and communication skills, along with methodical troubleshooting techniques. This role will require some working from the DXC site in Erskine. The … team is responsible for providing remote 2nd line support within a cloud environment supporting Windows Server 2003/2008 R2/7/10. You will provide telephone technical support to end users, on-site engineers, and implementation teams as required. The team investigates, diagnoses, and resolves incidents/problems experienced by customers More ❯

IT Support Engineer Permanent Office-Based – Dalkeith, Edinburgh Posted 11/06/2025 CVs ASAP Start date ASAP Meraki Talent’s client is looking to appoint an IT Support Engineer to provide high-quality technical support across a diverse IT environment. This is a fantastic chance to join a dynamic business where you … ll be responsible for ensuring IT services run smoothly and efficiently for both office-based and retail teams. Key Responsibilities of IT Support Engineer • Provide technical support across hardware, software, networks, and mobile devices (Windows, Apple, Android). • Manage incidents and requests via ITSM tools, ensuring timely resolution and minimal disruption. • Support retail systems … DHCP). • Ensure compliance with GDPR, PCI DSS, and IT security standards. Background of IT Support Engineer • Proven experience in IT support in 1st/2nd Line • Strong troubleshooting skills across hardware, software, and networks. • Familiar with Windows Server, Office 365, Teams, SharePoint, and cloud services. • Excellent communication skills with a strong customer More ❯

Social network you want to login/join with: IT Support Analyst (2nd line), Edinburgh col-narrow-left Client: Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 405263d219c9 Job Views: 2 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: We are excited to offer an … IT Support Analyst - a fantastic opportunity to join the Service Desk team at a well-established company in Edinburgh city centre. The IT team is spread across Edinburgh, Glasgow, and London, providing first, second, and third-line support. Team members are actively involved in planning, delivering, and documenting various IT projects. Role Overview: You will be … a technical resource for ongoing projects. Key Responsibilities: Maintain and deploy operating systems and applications. Test and install new software, hardware, and systems. Document and develop IT processes. Provide 2nd line application, OS, and hardware support. Resolve user issues and escalate when necessary. Candidate Profile: Essential : Experience with OS and application deployment, technical support across More ❯

you want to login/join with: Setup: Daily rate contract inside IR35 through umbrella We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This is a hands-on role supporting Windows environments , but … a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/remote access solutions. You … ll also support engineering applications , managing installation, licensing, and user queries in coordination with international support teams. Key technologies include: Windows OS , Microsoft Office , Active Directory , O365 , SharePoint , follow-me printing , and wireless LAN . Infrastructure and monitoring tools for servers, networks, and backups . Working knowledge of ticketing systems , issue escalation, and cross-functional collaboration. More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid … Setup: Daily rate contract inside IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This is a hands-on role supporting Windows environments , but … a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/remote access solutions. You More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid … Setup: Daily rate contract inside IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This is a hands-on role supporting Windows environments , but … a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/remote access solutions. You More ❯

IT Support Engineer – Desktop & Infrastructure (5+ yrs exp.) Location: Aberdeen (Hybrid … Setup: Daily rate contract inside IR35 through umbrella Duration: Initial contract until 31st December 2025 We’re seeking an experienced IT Support Engineer to provide 1st and 2nd line support across desktops, laptops, AV/meeting room tech, printers, and business-critical applications. This is a hands-on role supporting Windows environments , but … a broad understanding of LAN/WAN , server infrastructure , and network troubleshooting is essential for resolving complex issues and coordinating with 3rd line and global IT teams . You will liaise with business users to interpret needs, offer training, and promote effective use of approved IT technologies, including Office 365 , SharePoint , and mobile/remote access solutions. You More ❯