4 of 4 3rd Line Support Jobs in Scotland

This is an excellent opportunity for a skilled IT Support - 3rd Line professional to join a not-for-profit organisation on a temporary basis. The role is based in Edinburgh and involves delivering high-level technical support within the technology department. Client Details … field. Operating as a medium-sized entity, it supports its goals through a well-established technology department and a commitment to excellence. Description Provide 3rd line IT support to ensure optimal performance of systems and services. Diagnose and resolve complex technical issues in a timely ...

This is an excellent opportunity for a skilled IT Support - 3rd Line professional to join a not-for-profit organisation on a temporary basis. The role is based in Edinburgh and involves delivering high-level technical support within the technology department. Client Details … field. Operating as a medium-sized entity, it supports its goals through a well-established technology department and a commitment to excellence. Description Provide 3rd line IT support to ensure optimal performance of systems and services. Diagnose and resolve complex technical issues in a timely ...

. The role is to support and operate enterprise infrastructure within a managed hosting and data-centre environment. The role will suit 3rd line engineers with solid, hands-on experience across compute, virtualisation, storage and networking, who are comfortable working within operational processes and shared … service platforms Performing regular maintenance and patching of core service platforms Creating and maintaining technical knowledgebase documentation Required Skills & Qualifications Full UK Drivers license 3rd line Troubleshooting skills (Windows/Linux OS, Storage, Backups, Networking) Effective Communication Excellent Customer Service Skills Effective Team Player Attention to Detail ...

Reed Technology is working with an established company with offices in Larbert and Lockerbie , currently seeking to hire a 3rd Line Support Engineer on a permanent basis. Key Responsibilities: Monitoring the helpdesk and resolving IT issues efficiently Following ticket escalation procedures Administering Microsoft 365, Azure … developing IT documentation and internal knowledge base Liaising with third-party vendors, managed service providers, and internal stakeholders Handling some 1st and 2nd line tickets as required Procuring hardware and software when needed Required Skills & Qualifications: Ideally 5 years of IT experience in helpdesk or technical roles. Strong ...