1 to 25 of 75 3rd Line Support Jobs in the UK

3rd Line Support Core Engineer Must have an Active DV Clearance An exciting opportunity has arisen for an experienced 3rd Line Support Core Engineer to join a dedicated team supporting a highly secure customer environment. This is a hands-on role for someone who thrives on problem-solving, collaboration, and … delivering robust technical solutions within a mission-critical setting. About the Role - 3rd Line Support Core Engineer As a 3rd Line Support Core Engineer , you'll provide advanced technical support across multiple sites, working on both virtual and physical systems. You'll be part of a small, embedded … live operations, ensuring stability, performance, and security across all services. The role includes participation in an on-call rota to ensure continuous service support. What We're Looking For - 3rd Line Support Core Engineer Proven experience delivering 3rd line technical support within secure or complex environments. Strong skills in VMware More ❯

3rd Line Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rd Line Support Engineer will take ownership of my client’s global … hybrid (Azure and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rd Line support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rd Line Support Engineer? Demonstrable 3rd line Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office More ❯

3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As 3rd Line Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part of the escalation (3rd Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology More ❯

3rd Line Support Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Birimingham | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯

3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Technology has partnered with a leading MSP in Staffordshire to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Staffordshire | £35,000-£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

An MSP based in Stoke-on-Trent is looking for an experienced 3rd Line Support Engineer to manage complex support tickets escalated from 1st and 2nd line engineers, perform advanced troubleshooting, and resolve a wide range of technical issues across client environments. This role is ideal for a proactive problem-solver … with deep technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rd Line Support Engineer your key responsibilities will be: Handle complex incident and problem tickets escalated from 1st and 2nd line engineers. Provide advanced troubleshooting and root cause … and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues. The 3rd Line Support Engineer will be able to demonstrate the following skills and attributes: Proven experience in a senior or 3rd line IT More ❯

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure … DSS, ISO, CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line Support Engineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you More ❯

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure … DSS, ISO, CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line Support Engineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you More ❯

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure … DSS, ISO, CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line Support Engineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you More ❯

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st … Microsoft Exchange and Office 365 Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure … DSS, ISO, CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line Support Engineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role … of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint More ❯

3rd Line IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rd Line Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rd line support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs More ❯

3rd Line IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rd Line Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rd line support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs More ❯

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to 45,000 Start Date: ASAP Overview Im seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over 30 years … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to 45,000 Start Date: ASAP Overview Im seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over 30 years … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I’m seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I’m seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I'm seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯

Job Title: 3rd Line Support Engineer Location: London (Office-based during probation, then hybrid 2/3 split) Job Type: Permanent Salary: Up to £45,000 Start Date: ASAP Overview I’m seeking an experienced 3rd Line Support Engineer to join my client, a well-established MSP with over … for challenging cases. You may occasionally be required to visit London-based customers onsite to provide hands-on troubleshooting and resolution. This candidate MUST have experience working as a 3rd Line Support for an MSP. Background & Experience BSc (or equivalent) in Computer Science, Information Technology, or related field Proven experience delivering 3rd Line Technical Support Strong background working in a busy MSP service desk environment within an ITIL-driven framework (Incident, Change, and Problem Management) Technical Skills Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manager Expertise in managing Major Incidents , including Root Cause Analysis (RCA) and Reason for Outage (RFO) reports Azure Active Directory (Identity, MFA, Conditional Access) Microsoft More ❯

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading … hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st More ❯

2nd/3rd Line IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rd Line IT Support … is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rd Line IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls … are essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd/3rd Line IT Support Engineer! 2nd/3rd Line IT Support Engineer, Oxford, COR7382 Corriculo acts as an employment agency and More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is More ❯

3rd Line Support Princes Risborough - Buckinghamshire £32,000 - £40,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service … and high-end technical support to our schools. You will report into the Service Desk Manager and … act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running More ❯