Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
support, immediately after go-live Provide oversight to assurance of services to be accepted by Aberdeen IT support teams and strategic suppliers Maintain application service information in IT configurationmanagementdatabase, ensuring currency and accuracy Deliver regular review and update of IT support models Provide IT service impact analysis and management information to support service design and service management operations More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
fix to HPE X86 estates Providing full IMAC service (install/Decom/Moves) across DC's leveraging the customer and manufactures tools, such as Part surfer, Intelligent provisioning, CMDB, ServiceNow. Providing a smart hands service to client IT Security team, across all of their Datacentre located kit, from initial troubleshooting up to replacing the entire unit through a RMA More ❯
Manage asset tracking and device status updates following company and vendor procedures. Prepare devices for return to HP by removing BIOS passwords, delisting from Active Directory and SCCM, updating CMDB records, and ensuring proper packaging with accessories. Travel to various sites to support deployment activities and maintain strong user engagement. Collaborate closely with the project team to coordinate deployment schedules … user feedback to aid continuous improvement. As a suitable Desktop Engineer, you will have: Solid experience supporting Windows 10 and Windows 11 environments. Familiarity with Active Directory, SCCM, and CMDB tools like Assyst. Strong communication skills to effectively assist users and work with project teams. Ability to manage multiple deployment sites and work independently with minimal supervision. Excellent organizational skills More ❯
