1 to 25 of 50 CMDB Jobs in the UK

Scripting & APIs: Proficient in JavaScript, especially Glide scripting within ServiceNow Experience working with REST and SOAP APIs for integrations Platform Knowledge: Solid understanding of core ServiceNow modules: ITSM, Catalog, CMDB, etc. Problem-Solving & Analysis: Strong analytical and troubleshooting skills for automation issues and platform bugs Documentation: Ability to create and maintain technical documentation for workflows, processes, and configurations Certifications: ServiceNow More ❯

processes that support long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

building out new features, and picking up new skills along the way. Responsibilities Day to day, you'll be working on the ServiceNow platform, supporting modules like ITSM, HRSD, CMDB, ITOM, CSM, and ITAM. You'll get stuck into building forms, workflows, and scripts, and help with system integrations like Active Directory and LDAP. There'll also be chances to More ❯

with telemetry/monitoring and event/alert workflows: Support SRE?style operational assurance. Proven experience managing senior technical specialists and problem management functions. Familiarity with ITSM tooling and CMDB governance: Supporting operational assurance, asset accuracy, and service readiness. Security & Compliance Experience enforcing endpoint and cloud security controls: e.g., Conditional Access/MFA, device compliance, baseline configurations. Coordinating vulnerability remediation More ❯

of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯

of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯

Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What More ❯

in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯

Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯

Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯

Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge of More ❯

ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching Familiarity with Information Security Operational management The role of service desk in incident response General familiarity with security best practice Secure by design More ❯

oriented approach to troubleshooting and problem-solving. Relevant certifications in ServiceNow or related technologies are desirable. Skills required: ServiceNow Platform Expertise - Deep understanding of ServiceNow architecture, including ITSM, ITOM, CMDB, Discovery, and scoped applications. Solution Design & Configuration - Proven ability to design and configure base platform components in a greenfield environment. Technical Leadership - Strong capability to lead technical teams, guide implementation More ❯

involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯

or SRE, preferably within infrastructure or developer tooling environments. Proven ability to operationalize global service management frameworks across engineering teams. Deep understanding of ITSM processes, including incident, problem, change, CMDB, and service level management. Strong experience partnering with Product Management and Platform Engineering in fast-moving, digitally focused organizations. Technically fluent across infrastructure, cloud-native services, CI/CD, and More ❯

align asset management with business objectives and drive continuous improvement and automation initiatives. Control & Monitoring: Develop, implement, and maintain effective principles and policies for operating and monitoring asset management controls. CMDB Adoption: Promote the adoption of the Configuration Management Database (CMDB) across departments as the single source of truth for IT assets. Service Component Management: Manage service components to meet … business needs and performance targets. Data Integrity & Assurance: Implement controls and checks to ensure data accuracy, adherence to processes, and compliance with policies. Leadership & Guidance: Provide guidance to CMDB users, including suppliers, to maintain data quality and accuracy. Cost Optimisation: Identify opportunities for cost savings, enabling better resource allocation and budget planning. The role is for you if... Were looking More ❯

have proven experience working within an Infrastructure department in a large enterprise environment.Strong understanding of infrastructure asset management practices and lifecycle. You will have hands-on experience with, ServiceNow (CMDB management), Active Directory (asset reconciliation), VMware vCenter (asset review and reporting).SCCM (asset tracking and reporting). You will also have Tanium, LogicMonitor, and ControlUp (or similar monitoring tools). More ❯

have proven experience working within an Infrastructure department in a large enterprise environment.Strong understanding of infrastructure asset management practices and lifecycle. You will have hands-on experience with, ServiceNow (CMDB management), Active Directory (asset reconciliation), VMware vCenter (asset review and reporting).SCCM (asset tracking and reporting). You will also have Tanium, LogicMonitor, and ControlUp (or similar monitoring tools). More ❯

in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDB configuration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health More ❯

Design and implement secure network architectures including firewalls intrusion detection prevention systems and encryption technologies Adhere to enterprise governance review processes to deliver project goals deliverables Follow enterprise ITSM CMDB processes Monitor and analyze security s using Security Information and Event Management SIEM tools and respond to security incidents in a timely and effective manner Collaborate with cross functional teams More ❯

Design and implement secure network architectures including firewalls intrusion detection prevention systems and encryption technologies Adhere to enterprise governance review processes to deliver project goals deliverables Follow enterprise ITSM CMDB processes Monitor and analyze security s using Security Information and Event Management SIEM tools and respond to security incidents in a timely and effective manner Collaborate with cross functional teams More ❯

Design and implement secure network architectures including firewalls intrusion detection prevention systems and encryption technologies Adhere to enterprise governance review processes to deliver project goals deliverables Follow enterprise ITSM CMDB processes Monitor and analyze security s using Security Information and Event Management SIEM tools and respond to security incidents in a timely and effective manner Collaborate with cross functional teams More ❯

serve as the backbone for observability, service reliability, release and change management, and infrastructure management. The leader will drive the automation and governance of BCG's configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT. Key Responsibilities: Strategic Leadership & Platform Vision … Define and deliver the strategy, roadmap, and execution of BCG's global SACM platform. Establish the CMDB as a real-time, trusted system of record for configuration items across cloud, on-prem, and hybrid environments. Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance. Champion automation, transparency, and traceability of all infrastructure, software … and asset relationships. Automation & Integration: Build and operate a fully automated CMDB with bi-directional integrations across inventory, CICD pipelines, monitoring, and ITSM tools. Ensure SACM data is actively maintained through automated discovery, tagging, and reconciliation across systems. Enable cross-functional teams to consume and contribute to SACM data via APIs, dashboards, and shared workflows. Integrate with change, release, and More ❯

applications to BMC Helix (on-premises to cloud or on-premises). Leverage Helix Data Manager (HDM) for structured data migration and transformation. Perform 3-way reconciliation of workflows, CMDB, and foundation data. Development & Automation: Develop and manage Kubernetes-based applications. Create and deploy Helm Charts for Helix applications. Automate processes using Jenkins, Groovy, and Ansible. Write and maintain shell More ❯