platform stability, performance, and availability. Manage upgrades, patching, releases, and platform maintenance. Maintain compliance with security, data privacy, and regulatory requirements. Oversee the quality and governance of the ServiceNow CMDB, Knowledge Base, and configuration data. Stakeholder Engagement: Build trusted relationships with stakeholders across all levels, including senior leadership, IT operations, and business units. Provide regular reports, dashboards, and updates on More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
banking or financial services sector (highly desirable). Strong technical expertise in ServiceNow configuration, customisation, scripting (JavaScript, Glide), and workflow design. Experience with modules such as ITSM , ITOM , or CMDB . Solid understanding of ServiceNow architecture and best practices. Experience with ServiceNow integrations using REST/SOAP APIs and other integration tools. Strong knowledge of Agile methodologies and experience working More ❯
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
WC2R, Holborn, Greater London, Fleet Street, United Kingdom
Ricoh
be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating ConfigurationManagement Database. Collecting leaver equipment and updating ConfigurationManagementDatabase and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯
experience Strong expertise in Domain Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow Scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with the ability to More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Computappoint
experience Strong expertise in Domain Separated ITSM environments and managing complex integrations Strong development in JavaScript, Glide API, Script Includes, REST/SOAP APIs, and ServiceNow scripting Experience with CMDB, Asset Management, Service Portal development (HTML/CSS/AngularJS), and workflow automation Proven track record managing upgrades, troubleshooting complex issues, and stakeholder communication ITIL awareness with the ability to More ❯
IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education/upskilling. Communicate service performance, risks, and planned More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid/Remote Options
Syntax Consultancy Limited
GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
as a Project Manager delivering banking or financial services sector projects , ideally ServiceNow projects (implementation, upgrade, or enhancement) Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, or CMDB ideally Excellent project planning, delivery, and stakeholder management skills. Experience managing Agile or hybrid delivery frameworks. Strong communication, reporting, and leadership skills - able to influence and engage senior stakeholders. Experience More ❯
remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow More ❯
in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications: 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯
Newbury, Berkshire, United Kingdom Hybrid/Remote Options
Syntax Consultancy Ltd
GRC, SecOps + custom applications. Leading the design, development + implementation of ServiceNow solutions. Proven expertise in ServiceNow integrations including: REST, SOAP, APIs, MID Servers. Designing, developing + implementing CMDB and Discovery. ServiceNow scripting (JavaScript, Glide, Flow Designer), and ServiceNow data models. Deep technical expertise in the ServiceNow platform + serving as a technical authority on ServiceNow architecture, design + More ❯
IT Asset Management Start Date: ASAP End Date: 30th June 2026 Rate: £420 Location: Manchester Days onsite P/W: 3 JD - Top Primary skills: CMDB Software Lifecycle Asset Management - HAM/SAM 3-6 Years experience in Asset Management Reporting experience ServiceNow Tool experience (abilility to navigate) Key Accountabilities: Maintain accurate and consistent asset records across systems. Implement and More ❯
guidance and SME-level support throughout the project lifecycle Key Skills & Experience: Proven experience as a ServiceNow Implementation Specialist/SME Strong understanding of ServiceNow modules (e.g. ITSM, ITOM, CMDB, etc.) Hands-on experience with ServiceNow integrations (REST/SOAP APIs, MID Servers, or similar) Solid grasp of ITIL processes and service management principles Excellent stakeholder engagement and documentation skills More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid/Remote Options
Spotlight Sports Group
Supplier order management for hardware and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the ConfigurationManagementDatabase for ICS assets. ITIL Incident Management using a Service Management toolset following an established best practice framework process. Essential Requirements: Minimum of 1 years' experience working in an IT More ❯
Technical Specialist - CMDB 6 month contract Coventry - 2 days per week in the office £450 per day inside IR35 Our client is looking for a Technical Specialist to take ownership of IT Asset and ConfigurationManagement (SACM) within their Shared Service team. You'll ensure the integrity of the ConfigurationManagementDatabase (CMDB) and drive process improvements using ITIL best … across IT teams to maintain accurate data, support service improvements, and deliver integration projects. Key Responsibilities Define and implement processes for Asset and Configuration Management. Maintain and audit the CMDB to ensure accuracy and compliance. Support hardware and software asset management. Collaborate with Service Management teams to integrate new services. Facilitate workshops and document policies and procedures. Drive continuous improvement … including integration projects. What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and ConfigurationManagement . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes and ITIL best practices. Experience with hardware/software asset management. Excellent communication and stakeholder engagement skills. Guidant, Carbon60, Lorien & SRG More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Reed
to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configurationmanagementdatabase for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of Digital Services contracts - supplier review More ❯
East London, London, United Kingdom Hybrid/Remote Options
Lynx Recruitment Limited
strategic objectives and regulatory requirements. Key Responsibilities: Lead the architecture, design, and implementation of ServiceNow modules across the enterprise. Design and govern the technical architecture for Change Management and CMDB in ServiceNow, ensuring integration, scalability, and alignment with platform best practices. Define solution architecture, including workflows, integrations, and system enhancements. Collaborate with stakeholders to gather requirements and translate them into More ❯
endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. Key skills/competencies required Skills & Experience Leadership & Governance •Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. •Skilled in managing vendor relationships for More ❯
Business Change Manager (CMDB) - 700 - 730 Per Day - London (Hybrid) - 4 Months - Financial Services Overview We are looking for a Business Change Manager to lead the adoption of improved ConfigurationManagementDatabase (CMDB) and Change Management processes within ServiceNow. This role is with a leading financial services company, offering the chance to influence enterprise-level transformation and embed best practices … across complex environments. Role & Responsibilities Drive the implementation and continuous improvement of CMDB and Change Management processes in ServiceNow. Deliver training programs to ensure stakeholders understand and adopt new processes effectively. Develop and manage change communications to promote engagement and clarity. Provide hands-on support to stakeholders, fostering ownership of data quality and compliance. Embed governance and accountability frameworks to … trusted advisor for change initiatives, ensuring alignment with organizational objectives. Essential Skills & Experience Strong experience in business change management within large, complex organizations. In-depth knowledge of ServiceNow, particularly CMDB and Change Management modules. Familiarity with ITIL principles and governance frameworks. Ability to design and deliver effective training and change communications. Excellent stakeholder engagement and communication skills. Rate & Duration More ❯
managing and updating IPAM tools 2nd/3rd line support and troubleshooting of network issues, escalate as needed Document system and network changes and maintain configuration standards and network CMDB Primary responsibility for sites in EMEA but also will support global network as part of the overall network team Requirements Bachelor's degree in IT, Computer Science, or a related More ❯
Banbury, Oxfordshire, United Kingdom Hybrid/Remote Options
Chiltern Railways
Improvement Manage the deployment of new security tools, ensuring existing tools are maintained and tuned. Identify gaps, implement enhancements, and drive automation for continuous improvement. Integrate tools with SIEM, CMDB, and ticketing systems to streamline workflows. Create and update troubleshooting guides and knowledge base articles to support the wider team. Compliance and Governance Ensure practices meet known frameworks and standards More ❯