system (e.g., password resets, OS issues, software access, printing problems). Perform regular audits and maintenance of IT assets (PCs, Macs, tablets, peripherals) using NinjaOne, SCCM, GoogleWorkspace or similar endpoint management platforms. Oversee the patch management process across Windows and macOS devices, ensuring machines are secure and compliant. Track inventory and maintain accurate asset records in … alignment with lifecycle policy and SOC 2 controls. Create and manage user accounts for common software (e.g., Office 365, GoogleWorkspace) and monitor license usage/costs. Experience with Active Directory for user account management, group policy administration, and access control. Provide in-office support including AV setup, meeting troubleshooting, and office network equipment issues (Wi-Fi … offboarding of employees, including equipment provisioning/shipping and access configuration by role. Familiarity with VoIP systems (e.g., Polycom, Zoom Phone) and collaboration platforms such as Zoom, Slack, Google Meet, and Microsoft Teams for troubleshooting and user support. Skills and Qualifications Excellent communication and interpersonal skills - must be comfortable working directly with all levels of staff. Strong critical More ❯
moves and system migrations), and ensure our Microsoft Teams and Google Meet AV solutions function flawlessly. Software Infrastructure & Automation: Proactively maintain critical systems like GoogleWorkspace, Microsoft 365 suite, and a wide array of developer tools. You'll assist with license management, ensure compliance with privacy and infosec regulations, and maintain automation systems (e.g., Zapier More ❯
issues (moderate to highly complex). Detailed knowledge with demonstrated experience in Windows Server operating systems, AD, GPO, boot sequence, file structure, registry, and event logs. GoogleWorkspace and/or VMware ESXi experience would be an advantage. Understanding of security concepts, networking concepts and protocols: DNS, TCP/IP, HTTP, DHCP, VPN, firewall (knowledge of SMTP More ❯
and nudging stalled tasks Webexpenses - Submitting and tracking expenses - no lost receipts, no delays Slack/Teams - Daily internal communications and quick coordination Microsoft Office/GoogleWorkspace - Drafting briefs, preparing slides, cleaning up docs and minutes LinkedIn - Monitoring CEO's presence and activity; occasional post support The team around you will also be an essential resource More ❯
Edinburgh, Queen Street, City of Edinburgh, United Kingdom
Xiengineering
and nudging stalled tasks Webexpenses - Submitting and tracking expenses - no lost receipts, no delays Slack/Teams - Daily internal communications and quick coordination Microsoft Office/GoogleWorkspace - Drafting briefs, preparing slides, cleaning up docs and minutes LinkedIn - Monitoring CEO's presence and activity; occasional post support The team around you will also be an essential resource More ❯