4 of 4 Product Owner Jobs in Scotland

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable … improvements in speed, efficiency, and quality of query resolution. Key Responsibilities: Define and own the product strategy and roadmap for query management platforms. Work closely with technology, operations, and front-line teams to prioritize initiatives that deliver the highest business value. Maintain and refine product backlogs, user stories, and acceptance criteria, ensuring they reflect strategic priorities. Champion agile … measure success in terms of efficiency, speed, and quality. Partner with Change and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. More ❯

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable … improvements in speed, efficiency, and quality of query resolution. Key Responsibilities: Define and own the product strategy and roadmap for query management platforms. Work closely with technology, operations, and front-line teams to prioritize initiatives that deliver the highest business value. Maintain and refine product backlogs, user stories, and acceptance criteria, ensuring they reflect strategic priorities. Champion agile … measure success in terms of efficiency, speed, and quality. Partner with Change and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. More ❯

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable … improvements in speed, efficiency, and quality of query resolution. Key Responsibilities: Define and own the product strategy and roadmap for query management platforms. Work closely with technology, operations, and front-line teams to prioritize initiatives that deliver the highest business value. Maintain and refine product backlogs, user stories, and acceptance criteria, ensuring they reflect strategic priorities. Champion agile … measure success in terms of efficiency, speed, and quality. Partner with Change and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. More ❯

ServiceNow Product Owner/Consultant Permanent Location: Home/Glasgow (Hybrid) Salary: £70,000 - £76,000 (+ excellent benefits including 29% pension contributions) We are looking to recruit a ServiceNow professional for a technology driven public sector organisation. The ServiceNow specialist will play a pivotal role in leading the introduction and ongoing development of a new ServiceNow platform … is a hybrid role and you will be required to work on site in Glasgow approximately 2 days a week. The Role This position will provide technical leadership and product ownership for the my client's new ServiceNow platform. You'll ensure that ServiceNow aligns with business goals, delivers maximum value, and supports continuous improvement across IT and service … a ServiceNow delivery partner, you'll oversee configuration, onboarding, and platform enhancements-driving innovation and ensuring the tooling supports a modern, efficient service management model. Key Responsibilities Act as Product Owner for the organisation's ServiceNow platform, overseeing technical configuration and development. Lead the onboarding of suppliers and services into the platform as part of a multi-supplier More ❯