13 of 13 Remote/Hybrid Service Delivery Jobs in Scotland

Service Desk Administrator is the first point of contact for all IT queries across the business, playing a vital role in keeping day-to-day operations running smoothly. Working in a fast-paced service desk environment, you’ll troubleshoot and resolve a broad range of 1st line technical … with opportunities to contribute to process improvements and gain exposure to the latest network, cloud, and infrastructure technologies, all while collaborating closely with wider service delivery teams. Key Responsibilities: Experience working in a 1st line support role Provide first-line technical support to users via phone, email ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality digital workplace services while embedding agile ways of working and continuous service improvement. The Digital Workplace Team … Leader sits within the Digital Workplace Service Delivery function and reports directly to the Digital Workplace Service Delivery Manager. You will be responsible for leading, coaching, and developing the UK-based Digital Workplace engineers, ensuring delivery aligns to agreed priorities, service standards, and sprint ...

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical support, incident … resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement ...

Enterprise Director – Delivery and Programs Glasgow (Hybrid) with some travel to client site. A bit about us At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. … that celebrates inclusivity and fresh ideas. Who are we looking for? We’re looking for an experienced Enterprise Director to lead Gamma’s enterprise delivery organisation across program and project management, delivery operations, customer deployment and strategic portfolios. You’ll be accountable for delivering complex telecoms ...

Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across … Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support ...

Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across … Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support ...

Operations, this role will ensure a high level of user satisfaction by providing first-line IT support, resolving routine issues, and managing service desk tickets. This role will take on the responsibility for monitoring service performance, escalating complex issues to the Senior Systems Specialist, and supporting service delivery improvements. We're seeking a proactive and user-focused IT Support Specialist to provide first-line technical support across the Charity. You'll be the first point of contact for resolving day-to-day IT issues, managing service desk tickets, and escalating complex incidents when needed ...

database issues. * Experience working with large-scale or business-critical systems. * Good understanding of software development lifecycle practices. * Experience working in structured project or service delivery environments. * Strong communication skills with the ability to work with both technical and non-technical stakeholders. * Ability to work independently and take … with data migration, ETL, or batch processing. * Experience using source control tools such as Git, SVN, or similar. * Familiarity with Agile, Waterfall, or hybrid delivery methodologies. * Previous experience working in an outsourced IT services or client delivery environment. ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

software development lifecycle. You'll work on cutting-edge web applications using Laravel, React, Next.js and TypeScript while helping shape the future of digital service delivery and AI-assisted workflows. The Role As a Senior Full Stack Developer , you will work across backend, frontend, cloud infrastructure and platform … features, including validation, automation and intelligent workflow enhancements Collaborating with engineers, DevOps specialists, security teams and stakeholders Supporting the rollout of new products and service offerings Technical Skills & Experience To be successful as a Senior Full Stack Developer , you should have: Essential 3+ years' commercial Full Stack Development experience ...