10 of 10 Remote/Hybrid Service Delivery Jobs in Scotland

Service Delivery Manager | Edinburgh | Hybrid Working | Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations … transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. ...

infrastructure engineering team within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of engineers, improving service delivery, driving operational excellence, and ensuring the organisation’s technology foundations continue to evolve in line with business needs. The Organisation This … supported, priorities are effectively managed, and technology services are delivered to a consistently high standard. This role sits at the intersection of people leadership, service delivery, and operational improvement. You will help create a culture of accountability and continuous improvement, while ensuring the team has the structure, direction ...

Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting to the Head of User Experience, you'll lead critical … live service operations while ensuring that user needs, research insights and service performance data directly influence service improvements and future service design. Key Responsibilities Lead Service Operations, Business Relationship Management, Business Development, Data Analytics and User Research teams. Own service performance, KPIs, executive reporting ...

delivers technology-driven equipment, systems, services, and software solutions supporting energy production and industrial operations worldwide. Through a global network of engineering, manufacturing, and service facilities, NOV helps customers improve safety, efficiency, reliability, and operational performance. XL Systems, part of NOV's Energy Products & Services segment, is a leading … lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

preferably gained in, the waste and resource management sector. Responsibilities You will positively and actively undertake projects and/or programmes necessary for the delivery of strategic priorities in terms of the planning and efficient service delivery of waste and recycling collection methodologies, as well as wider … implementing strategic and operational improvements to a range of environmental services within Environmental Strategy, under the guidance of the Senior Waste Policy Officer and Service Manager - Waste Management. The Individual You will have experience of IT based data recording and processing systems and experience of service change/ ...

resilient. You will lead a team of infrastructure engineers, manage key outsourced technology partners, and work closely with colleagues across Cloud, Security and Service Delivery to continuously improve our global technology estate. Key Responsibilities Lead and develop a global Infrastructure Engineering team. Oversee Azure cloud and hybrid infrastructure … operations. Ensure high availability of business-critical platforms. Manage outsourced NOC and infrastructure service providers. Drive infrastructure performance, capacity planning and continual improvement. Lead disaster recovery testing and operational resilience. Maintain infrastructure security and regulatory compliance. Support ongoing cloud migration and infrastructure modernisation. Qualifications, Skills & Attributes What ...

experience in the relevant work areas. Responsibilities You will work as part of the IT Cyber Security team and contribute to the successful delivery of cyber security projects and initiatives. You will participate in the design, implementation, support and continuous improvement of the Council’s cyber security environment. … Council’s cyber security services, including analysis, monitoring, support, upgrades, incident response, diagnosis and remediation. The Individual You will have experience of successful delivery of IT and cyber security projects and experience in IT Service Delivery, installation and support of IT Cyber Security Systems. You will have ...

objectives and transformation agendas. Developing technology strategies, target operating models and long-term transformation roadmaps. Identifying opportunities to improve performance, drive growth and enhance service delivery through technology. Creating business cases and investment strategies to support major technology initiatives. Contributing to thought leadership, market insights and industry-focused ...

supporting the digital wallet proposition and coordinating clients through the journeys required to become operationally ready for the product. You'll shape the target service model, build team capability, define service standards and ensure the function is ready for launch and rapid scaling into 2027.You'll work across … readiness journey, including KYC, CBO set-up, system enablement and associated operational dependencies, ensuring effective coordination across all parties.* Establish robust processes, governance, controls, service standards, and handoffs across all teams involved in onboarding and servicing.* Build strong partnerships across product, operations, technology, risk, compliance, and client-facing teams ...

hybrid model from the Glasgow office with flexibility to work from home. What you will do Lead Qualitrol’s software-enabled enterprise services delivery, establishing consistency, transparency, and disciplined execution across software programs aligned to Ralliant’s operating rhythm and RBS. Balance strategy and hands‐on leadership, strengthen … Owners, Architects, Test Engineers, and Software Developers using Agile/Scrum to deliver customer‐facing services, continuously improving how we build through AI‐assisted delivery, continuous integration, test‐driven development, and systematic problem solving. Partner with global business and technology teams to align priorities, manage delivery risk ...