3 of 3 Remote/Hybrid Service Delivery Jobs in Scotland

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

with a company based in Edinburgh , looking to hire a Head of Digital for a 6-month Fixed Term Contract. Key Responsibilities: Lead the delivery of the organisation’s digital plan, driving upgrades, security, improvements and new system implementations. Oversee digital service delivery across infrastructure, networks, applications … operational budgets, forecasting future investment needs. Requirements: Senior leadership experience within digital, technology, or IT services. Strong background across infrastructure, applications, systems, and service delivery. Proven track record delivering digital or system transformations. Experience managing teams, suppliers and budgets. Ability to present technical information clearly to non-technical audiences. ...

business that thrives on innovation. Youll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. Whats in It for You Competitive salary + discretionary bonus 25 days holiday + bank holidays Flexible working and remote options Contributory … forecasting Monitor client satisfaction and proactively resolve challenges Deliver insightful reporting to support innovation and decision-making Collaborate with internal teams to continuously improve service delivery Engage directly with clients across the UK and internationally What Were Looking For 3+ years experience in account management (IT or digital ...