1 to 25 of 32 Remote/Hybrid Service Delivery Jobs in Scotland

Service Delivery Team Leader- Circa. £60k + Benefits (inc. Bonus) Are you an experienced IT Service Delivery leader with a passion for building and leading high-performing teams, driving operational excellence, and delivering exceptional customer experiences? Our manufacturing customer seeks an IT Service Delivery Leader to shape the next phase of global IT service delivery capability. This is a key role responsible for delivering stable, efficient and customer-focused services across the organisation. You'll provide visible leadership across the IT Service Desk (c. 12 people + 3rd parties globally ...

Title : Service Manager Reference number : CF26-44 Division : Children and Family Services Location : Aberdeen Salary : Band E, £44,087 - £50,726 per annum Post Type : Permanent, full-time Closing Date : 21st September 2026 Interview Date : Week commencing 28th September 2026 Do you want to create a safer, brighter future … opportunity for a confident, enthusiastic and committed leader to truly make a difference to children and their families. We are seeking to appoint a Service Manager within our Aberdeen Family Wellbeing Service, Fit Like Family Wellbeing . By joining our team, you will help us stand ...

Bring your energy to Aggreko as an IT Service Performance Analyst based in Glasgow. You'll play a critical role in strengthening our global IT operations by evaluating processes, identifying opportunities for increased productivity, driving automation, and implementing continuous improvement initiatives. Power without pause. Heating, cooling and oil-free … events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement ...

Meraki Talent is seeking an IT Service Delivery Leader to shape and grow the next phase of global IT service delivery capability. You will lead the IT Service Desk (approx. 12 staff + 3rd parties) and drive high-quality technology experiences across a multinational environment. … this role you will apply ITIL principles, own service performance, and partner with suppliers to deliver continuous improvement. A strong customer-focused mindset and stakeholder influence are essential for success. #J-18808-Ljbffr ...

navigate your future career within the wider group too – the best of both worlds we think!We're looking for a strategic and service-driven Customer Care Manager to lead and evolve our customer support operations. In this critical leadership role, you’ll take ownership of application support, system … upgrades, hosted service delivery, and release management—ensuring that DRAMS deployments are smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team ...

strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital … service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues ...

ensuring the availability, performance, security, and continuous improvement of high-availability OT platforms. The successful candidate will be responsible for incident management, fault recovery, service delivery, vulnerability remediation, workforce planning, and the ongoing development of technical support teams. You will work closely with operational stakeholders, engineering teams … requirements. What You'll Be Doing Lead the operational support and maintenance of critical OT platforms and services. Manage incident response activities, fault diagnosis, service restoration, and root cause analysis. Ensure operational resilience across high-availability environments, supporting business continuity and recovery activities. Oversee OT patching, maintenance schedules ...

Your role Join Us – Field Service Engineer (Vacuum Technique Service) At General Vacuum Europe, part of the Atlas Copco Group, we’re looking for a dedicated Field Service Engineer level II to join our Europe General Vacuum Customer Center, to help drive the growth of our Vacuum … Technique Service program by ensuring our customers receive outstanding support every time. Your mission is to deliver high-quality field service support for Edwards and Atlas Copco products, encompassing installation, commissioning, maintenance, and troubleshooting activities. The position is grounded in a strong commitment to safety, quality, and customer ...

social landlord based in Erskine.We manage 864 mainstream, amenity plus, and extra care properties, together with 500 lock-up garages and provide a factoring service to around 2700 owner occupiers.We also manage the largest Care & Repair service in Scotland covering Renfrewshire, East Renfrewshire, and Inverclyde. About The Role … Association's digital future. The successful candidate will lead our ICT function, ensuring that technology, cyber security, business systems and digital services support the delivery of excellent services to our customers and communities. Bridgewater Housing Association owns and manages over 850 homes across Renfrewshire and is committed to delivering ...

consistently high standard. Key Responsibilities and Skills Operational Leadership Keep an overall view of how the account runs, and lead its day-to-day delivery Work with the QA, Automation and Pod Lead teams to find what's slowing things down and fix it Make sure work is delivered … accurately, efficiently and in line with agreed service levels (SLAs) Spot where automation or AI could save time or improve quality Brief our technical automation and AI teams clearly on what's needed, and see it through Data, Reporting & Risk Work with the Key Account Manager to read ...

team. Visit to learn more. About the Role We are seeking outstanding Executive/VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

people, processes and technology in practical ways. As part of the team, you'll work with clients, colleagues across CMS and directly support the delivery and continuous improvement of our services. You'll help ensure projects and legal services are delivered effectively, providing both day-to-day support … month Fixed Term Contract. About the Role As part of our growing and dynamic Managed Legal Services team, you will support the delivery and continued development of the firm's MLS offering. Working closely with the Head of Managed Legal Services and colleagues across CMS, you will help identify ...

effective implementation and management of Oracle Finance solutions.Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients' financial operations. You will leverage your expertise … public sector) clients, ensuring compliance with regulatory and security standards.Lead solution design workshops, translating business requirements into robust Oracle architectures across HCM/ERP.Oversee delivery teams, ensuring the technical integrity, performance, and quality of Oracle implementations.Provide strategic guidance to clients on Oracle roadmap planning, integration strategies, and transformation governance.Support ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

across programmes, visualise and interpret complex data, and make data-informed decisions. Identifying opportunities for innovation and continuous improvement, proactively developing solutions that enhance service delivery and client outcomes. This list is not exhaustive, so please get in touch by emailing PeopleTeam@galbraithgroup.com to request a full ...

incident, problem and change processes to ensure fast, high-quality resolutions for a global customer base. The role blends hands-on technical troubleshooting with service management discipline and external-facing guidance. You will drive continuous improvement in workflows, escalation paths and knowledge management, collaborating with Service Delivery ...

change) Sift – week commencing 28th September Join Social Security Scotland and help shape the products and services that support millions of pounds of benefit delivery across Scotland. Working with multidisciplinary teams and stakeholders, you'll lead product priorities, drive continuous improvement and ensure services deliver value for users, operations … help ensure services remain effective, user-focused and aligned to legislative and business requirements. Areas of work may include fraud and error prevention, service assurance, debt management and recovery, and the delivery of wider products and services. A Product Owner is the lead for the product team ...

This hybrid role involves managing the support operations, ensuring high-quality application support while fostering a customer-first culture. With over 5 years in service delivery and ITSM practices, you will coordinate application releases and manage hosted services. Our benefits include a competitive salary, discretionary bonus, and flexible ...

distributed team across EU and North American time zones, acting as the escalation point for complex connectivity issues and running ITIL-based processes with Service Delivery and Engineering. The role emphasizes end-to-end ownership, proactive improvement, and consistent, value-driven customer support across a growing IoT connectivity ...

Public Services Delivery Scotland (PSD Scotland) is seeking a National Portfolio Director to provide executive-level leadership for the NHS Scotland Business Services Portfolio, including the ERP transformation across NHS Scotland. The role requires a credible senior leader with a background in digital and business transformation and a strong ...

Eden Scott is recruiting for a National Portfolio Director - National Business Services on behalf of Public Services Delivery Scotland. This is a high‐level national leadership role coordinating ERP transformation across NHS Boards in Scotland to deliver integrated finance, HR, payroll and procurement services. The post is Edinburgh-based ...

seeking an IT Asset & Billing Analyst to support IT planning, expenditure and cost management within the IT Asset & Billing team. You will collaborate with Service Delivery to deliver portfolio cost reporting, cost governance and project assurance. Based in the UK with a base location including Havant, Reading, Glasgow ...

Siemens Healthineers is seeking professionals to contribute to healthcare service delivery across the globe. The role focuses on planning, executing and evaluating technical tasks on customer equipment and systems, with emphasis on compliance and quality. You will collaborate within a large global team and support diverse environments. … position involves installation, commissioning, maintenance, and potential involvement in design and development for service offerings, while upholding #J-18808-Ljbffr ...

Overview As a Senior IT Engineer, you’ll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team. You’ll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability … Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery. Mentor and support junior engineers, encouraging knowledge-sharing and professional development. Collaborate with the Service Desk Manager to improve processes and enhance service delivery. Document technical solutions, systems, and processes in line with best practices. Build strong client ...

Scotland*** This post is a 12 Month Fixed Term/Secondment position. As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, PSD Scotland reserves the right to refuse any such appointment. On 1 April 2026, NHS National … Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow. As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This ...