2 of 2 Service Desk Support Analyst Jobs in Scotland

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time … plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst ...

Description Are you passionate about technology and delivering excellent customer support? West Dunbartonshire Council has an exciting opportunity for a motivated 1st Line Support Analyst to join our ICT Service Desk team. As the first point of contact for ICT support, you will play … role in resolving hardware and software issues and delivering a high-quality service to users across the organisation. What you’ll do Provide first-line support via phone, live chat and face-to-face channels Log, manage, and resolve incidents and service requests in line with SLAs ...