Head of Customer Service & Operations
- Hiring Organisation
- CCP Recruitment Limited
- Location
- Sevenoaks, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
Service, Technical Support and Field Engineering, driving service excellence, operational efficiency and commercial performance. You'll be responsible for creating a customer-centric culture, delivering continuous improvement initiatives and ensuring the department consistently delivers an exceptional customer experience. This role offers significant autonomy and influence, making it ideal … supports wider business objectives and future growth plans. Build and maintain strong relationships with customers, suppliers, service partners and internal stakeholders. Develop a culture of accountability, collaboration and customer focus across the department. Monitor operational and financial performance, identifying opportunities to improve efficiency and profitability. Contribute to wider ...