2 of 2 Continuous Improvement Jobs in Sevenoaks

What you’ll do: Lead and motivate the service desk team Manage SLAs and maintain contractual requirements Build strong client relationships and identify opportunities Track performance metrics and drive continuous improvement What we’re looking for: Strong leadership and communication skills Problem-solving and customer service expertise Ability to work with data to improve service quality Technical More ❯

and content align with our values • Identify and escalate risks, inconsistencies or errors, working with stakeholders to resolve them • Keep accurate records of testing outcomes and contribute to the continuous improvement of testing processes About You We are looking for someone who has: • A strong customer experience background with proven experience in testing and change delivery • Ideally More ❯