4 of 4 Continuous Improvement Jobs in Sevenoaks

sharing, and improvements to the overall customer experience. Taking responsibility for data accuracy, known issue resolution, and system housekeeping tasks. Actively contributing to the knowledge base and team-wide continuous improvement initiatives. Qualifications What We’re Looking For: Experience: Proven success in a Service Desk environment, with a strong personal track record. Experience working with SLAs and … Proficient in ITSM tools for managing incidents and service requests. Calm and adaptable under pressure, with a passion for customer satisfaction. Curious and solution-oriented, with a drive for continuous learning and service betterment. Desirable Qualifications: ITIL Foundation v3 or v4 Customer service or experience certifications Why Join Wavenet? At Wavenet, we believe in empowering our people. This role More ❯

customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed … 5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose More ❯

and deliver relevant content. It will be heavily influenced by the needs of the community, which you will identify. We take a data- and evidence-led approach to ensure continuous improvement. You will therefore be expected to be able to interpret a range of data and evolve plans and approaches as required It is anticipated that you will be More ❯

SRPSA’s as required for Alternate PN’s & update our SAP System. Support the Development of process for Tech Services Function. Support the creation of complex task breakdowns. Drive continuous improvement and set standards to improve performance. Oversee and provide direction to all Tech Services projects within the organisation. Develop and track key KPIs within the Tech More ❯