Service Desk Lead
- Hiring Organisation
- Specialist Recruit
- Location
- Sevenoaks, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £47,000 per annum
quality customer service delivery People Leadership Lead, coach, and develop a team of support engineers Manage appraisals, performance, absence, and disciplinary processes Support recruitment, onboarding, and ongoing training Escalation & Problem Management Act as the main escalation point for client issues Build strong client relationships and manage expectations Work collaboratively ...