Head of Customer Service & Operations
- Hiring Organisation
- CCP Recruitment Limited
- Location
- Sevenoaks, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £75,000
customer touchpoints. Provide leadership, coaching and performance management to Customer Service Advisors, Technical Support teams and Field Engineers. Drive operational excellence through effective planning, resource allocation, workforce utilisation and performance management. Identify and implement continuous improvement initiatives to enhance customer satisfaction, productivity and commercial performance. Take ownership ...