1 of 1 SLA Jobs in Sevenoaks

IT Apprentice

Hiring Organisation
CHS NETWORKS LTD
Location
Unit 7, Hornet Business Estate, Quarry Hill Road, Borough Green, Sevenoaks, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,000 a year
information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed service level agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem diagnosis, using appropriate support tools ...