1 of 1 Capacity Planning Jobs in Sheffield

service desk capability to deliver efficient, high-quality, and compliant services across multiple workstreams.In this role, you will shape and optimise field engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll build scalable frameworks, lead workforce planning, support continuous improvement, and introduce robust systems and processes that enable the … people-first approach that keeps dispersed teams engaged, supported, and connected. You will also strengthen the service desk function using ITIL best practice, ensuring teams have the skills and capacity to broaden their services and support new technologies. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes. You will ensure … delivering technology services into retail or hospitality sectors (desirable) Experience working with ITIL frameworks (desirable) Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems Strong operational planning skills, including forecasting, resource modelling, and capacity planning Experience managing supply chain or logistics support functions Experience negotiating commercial contract terms with partner networks Excellent communication skills More ❯