2 of 2 Customer Retention Jobs in Sheffield

pay for motoring costs, accessories, and other services via a variety of payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting dealer profitability. About the role The Onboarding & Customer Success Manager at Bumper will play a critical role in ensuring customers experience a world class journey … journey with us. This full time hybrid role is based 3 days a week at our Sheffield or London office, with travel to client sites when required. Key responsibilities Customer Implementation & Onboarding: Lead the seamless implementation of Bumper Pro for new customers through effective project management, ensuring swift adoption and value realisation. Develop, refine and deliver world class onboarding … processes to enhance customer satisfaction. Customer Success Management: Oversee ongoing customer support, ensuring issues are resolved promptly and effectively. Build and maintain strong relationships with key stakeholders. Conduct regular business reviews to assess performance, gather feedback and identify opportunities for improvement. Strategic Input: Collaborate with Sales, Product and Growth teams to align customer success strategies with More ❯

Customer Success Manager (NOW CLOSED FOR APPLICATIONS) 29th August, 2025 We are looking for a Customer Success Manager to join our incredible team. Salary : Starting from £37k (depending on experience) Application Deadline : NOW CLOSED FOR APPLICATIONS Location : Sheffield, UK (on-site) How to apply: Simply send your CV and covering letter to explaining why you would be a … STRICTLY NO AGENCIES. Role Description: Our Success: Your Mission This role will see you play an important part in the growth of the business as a member of the Customer Success Team (CST). Reporting to the Head of Customer Success, you will work closely with our customers (otherwise known as the "Sport:80 Community") to ensure they … members to ensure strong, effective relationship management between Sport:80 and the client. Promote product adoption and engagement to maximise the value clients gain from our Platform. Strengthen client retention and growth by leveraging integrations with our partner products and services. Reporting to the Head of Customer Success, you will also be responsible for: Continually build knowledge More ❯