2 Customer Retention Jobs in South Yorkshire

and manage a team within a high-volume cancellation/query department. Develop and implement retention strategies to reduce churn and increase customer retention. Drive the overall strategy for the retention team, aligning it with company goals and objectives. Analyse cancellation trends and customer … programs to empower the team to effectively convert cancellations into renewed customers. Collaborate with Sales, Marketing, and Product Development teams to enhance the overall customer experience and retention. Monitor key retention metrics and provide regular reports to senior management. About you: Proven experience in managing a team … preferably within a retention or customer service environment. Demonstrated success in developing and executing retention strategies. Ability to thrive in a fast-paced, high-pressure environment with a high volume of cancellations. Strong leadership and communication skills. Experience in the software industry is a plus more »

to join a well-established business who have a large control systems team and can support your professional development. They have a great client retention rate with high levels of repeat business, as well as a good flow of new customers within many sectors. Control Systems Engineer … Design & development of PLC Code from concept (Rockwell & Siemens) • SCADA Systems implementation • Electrical/Control Panel Design. • Testing of Electrical Systems - FAT • Travel to customer sites to carry out site commissioning activities (SAT), post installation support or customer training Control Systems Engineer - The Person: • Degree in Control Engineering more »