3 of 3 Incident Management Jobs in Sheffield

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

and technical briefings that articulate the Control‑M strategy, product roadmap, and architectural design, ensuring alignment and buy-in at all organisational levels. Relationship Management: Build and sustain strong working relationships across departments to foster collaboration and drive the successful adoption of strategic initiatives. Testing, Observability & Automation: Testing Strategy … manual intervention. Feature Innovation & Self‑Service Enablement: Innovative Solution Design: Identify and prioritise new features and functionalities by synthesising feedback from end-users and management teams, ensuring that our Control-M services continually evolve to meet emerging needs. Empowering End-Users: Develop and promote self-service tools and automated … Development: Establish and implement a robust cybersecurity framework specifically tailored to our Control‑M environments, ensuring adherence to industry standards and regulatory requirements. Risk Management & Incident Response: Collaborate with IT security teams to conduct regular risk assessments, vulnerability scans, and penetration tests, and define clear processes for incident More ❯

CI and release pipelines and development environments to facilitate frequent delivery of new product features. In production, SREs perform Tier 1 on-call and incident management functions, supporting a high-throughput platform which processes more than 15 billion events per day. To ensure the reliability of this environment More ❯