2 of 2 Microsoft Intune Jobs in Sheffield

requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing … emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook … Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management) Windows 10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach - able to work independently and deliver at pace. Interested? Please send your CV for immediate More ❯

supporting and evolving the IT and Information Systems strategy across the business.The ideal person for this opportunity will If be a confident 3rd line engineer with a passion for Microsoft technologies and cloud-first solutions providing IT technical support across a range of platforms and services. IT Support Engineer tech stack - Microsoft 365 (Exchange, Teams, SharePoint, Power Platform … Azure & Azure AD/Entra ID Intune & Endpoint Manager Windows Server 2016/2019, Hyper-V Active Directory, Group Policy Firewalls, switches, routers, wireless networks Veeam, cloud backup solutions MFA, conditional access, email filtering, web filtering IT Support Engineer profile – Knowledge/experience of Cloud Infrastructure (Azure) and endpoint management Experienced at 3rd line level Previous involvement in More ❯