2 of 2 Service Analyst Jobs in Sheffield

Role: Service Desk Analyst Location: Sheffield Salary: £30,000 Are you passionate about IT support and thrive on solving technical challenges? We're on the lookout for a proactive and customer-focused Service Desk Analyst to join a dynamic and growing team based in Sheffield. The … Role: As a Service Desk Analyst, you'll be the first point of contact for IT users, providing high-quality support and ensuring incidents and requests are resolved quickly and efficiently. You'll work across a wide range of technologies and play a key role in keeping business … software, and network issues. Escalate more complex problems to second-line support. Maintain accurate documentation and contribute to a knowledge base. Deliver excellent customer service in every interaction. What We're Looking For: Previous experience in a service desk or IT support role. Strong problem-solving and communication More ❯

Business Systems Analyst - Environmental Services - Up to £55k My client works in the environmental services sector and is about to undertake a full ERP transformation. They are on the lookout for a Business Systems Analyst who has strong skills in dynamics business central to come in enhancing services … be working alongside the Business Systems manager. Key Responsibilities: Provide ongoing support for Dynamics Business Central and other applications such as D365 Sales, CE Service, Field Service, and Power BI. Deliver training sessions on Dynamics Business Central and its integrated applications, ensuring end users are confident and proficient. … configuration, and customization. Experience with Continia products, Jet Reports, Dime Scheduler, Power Platform (Power Apps, Power Automate), Dynamics 365 Customer Engagement, and Dynamics Field Service is highly desirable but not essential. More ❯