8 of 8 Service Management Jobs in Sheffield

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Investment Bank clients, principally to support the delivery of a Risk and Controls programme. The successful candidate will have domain expertise in Technology Risk Management and Service Management. Candidates must be self-motivated and willing to learn in their own time. It is expected that they will also … understanding of resilience with associated continuous improvement approaches. Relevant Experience: Track record of delivering sustainable outcomes in an enterprise scale organisation. Experience in technology service management, with a track record of successfully implementing and enhancing control frameworks. Deep understanding of control operation, regulatory requirements, and industry best practices. … leadership and non-technical stakeholders. Exceptional analytical and problem-solving skills, with the ability to navigate and assess complex technology landscapes preferred. Excellent project management skills with a track record of successfully leading large-scale initiatives preferred. Understanding of technology infrastructure, including Public Cloud and legacy technologies as used More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience in More ❯

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: Up to £26,525 Location: Sheffield (Hybrid) Eligibility: Must be … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: We are recruiting for a Service Desk Engineer to join our growing Service Desk team! Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server … progress, and monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our More ❯

Hardware and Software: Diagnose and resolve technical issues related to desktops, laptops, printers, and other peripherals, as well as common software applications User Account Management: Assist with user account creation, password resets, and access permissions in Active Directory and other systems. Incident Logging and Tracking: Accurately record, track, and … update all support tickets in the IT service management system, following ITIL best practices. Network Troubleshooting: Diagnose and resolve network connectivity issues, including Wi-Fi and VPN problems. Maintain IT Assets: Assist in the inventory and tracking of hardware and software assets. Provide Onsite and Remote Support: Deliver … knowledge and experience of... Server Configuration: Experience with Windows Server (Active Directory, Group Policy, PowerShell) Networking: TCP/IP, DNS, DHCP, VPN, VLANs, Firewall management & security protocols Cloud Technologies: Microsoft 365 Administration Experience Virtualization Technologies: VMware, Hyper-V Database management: SQL Server, MySQL, PostgreSQL Security: Patch management More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

platforms, and technologies to meet project requirements and user needs. Responsible for ensuring solutions align to our architectural and development principles (Test, DevOps, Security, Service Management). Develop and implement custom solutions using your skills in C# Work closely with business analysts & product owners to deliver application changes More ❯