14 of 14 Service Management Jobs in Sheffield

months contract Work Setup: Hybrid (3 days per week onsite, mandatory) Our client in the Information Technology and Services industry is looking for a Service Desk Architect to lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. … role will define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Work across internal support teams, suppliers, service owners, and technology functions to establish scalable, resilient, and secure support services aligned ...

budgetary requirements to support short to long-term business vision Assess and ensure business demand aligns with investment plans & Technology Strategy Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed Ensure that the Technology mission … optimisation Bring experience with protective security applications including access control, CCTV, intruder detection and PSIM Demonstrate extensive experience of Agile project or programme management and DevOps Evidence people management experience across a wide range of capability levels including local and remote teams Demonstrate capability in IT service ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … ATIA Ltd, The discovery of new potential customers, Creating of new offers for the existing or for new customers, Constant communication with the management of ATIA Ltd company. Advantages of work: Permanent salary + bonuses for new projects (Up to 20,000$ per project), Work from home, Frequent trips ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … Kingdom, Creating plan for sales and marketing activities, Managing the company and new sales representatives, Finding new partners and clients Constant communication with the management of ATIA Ltd company. Advantages of work Permanent salary + bonuses for all new projects (up to 20,000£ per project), Frequent trips, Rapid ...

Service Manager - Security - £47-52k + c. £5k Bonus + Car/4x4 + Benefits - South Yorkshire Have you managed IP CCTV/Access Control Security Service Engineers before? Exciting Service Manager role, with established Security company where you can lead and work alongside Small Works … where you will help ensure systems maintained to NSI/NACOSS standards and assist engineer to be best they can be. Benefits for - Security Service Manager - (CCTV, Access Control, or Fire and Security) c. £47000 - £52000 salary Bonus of 10% so c. £5k End of year Bonus potential also ...

Lead the design, build and operational launch of a RHEL server offering on IBM LinuxONE. Work with the mainframe, Linux, network, storage, security and service-management teams to define responsibilities and deliver a service application teams can consume. Essential experience IBM LinuxONE/IBM Z: Understanding … provisioning, patching, hardening, monitoring, backup, automation and production support. Cross-platform delivery: Experience aligning mainframe platform practices with Linux engineering and application requirements. Infrastructure service launches: Delivery of service catalogues, support models, SLAs, disaster recovery, operational acceptance and onboarding. Technical project management: Ownership of plans, dependencies, risks ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will act as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

ensure projects are delivered on time, within budget, and to the highest quality standards. This role requires a strong blend of leadership, stakeholder management, governance, and delivery expertise. The Delivery Lead will serve as the key point of coordination between business stakeholders, technology teams, third-party suppliers, and senior … metrics and KPIs, identifying opportunities for continuous improvement. Manage resource allocation and capacity planning to ensure optimal utilisation of project teams. Support financial management activities, including budget tracking, forecasting, and cost control. Coordinate with external vendors and third-party suppliers to ensure successful delivery of contracted services. Lead project ...

Mainframe – so someone who has experience of this should behighlighted please. The key is someone who can lead the delivery of a supportedLinux hosting service , not simply coordinate server provisioning. Lead the design, build and operational launch of a RHELserver offering on IBM Linux ONE. Work with the mainframe … Linux, network,storage, security and service-management teams to define responsibilities anddeliver a service application teams can consume. IBM LinuxONE/IBM Z: Understanding of LPARs, IFL capacity, platform resilience andthe chosen virtualisation approach—such as z/VM or KVM. EnterpriseRHEL: Familiarity with provisioning, patching, hardening ...

through to resolution where possible, coordinate escalations with internal teams and suppliers, and keep users informed throughout. You'll: Investigate and resolve application incidents, service requests, and access queries Support user administration, permissions, role changes, and system configuration Manage tickets through SysAid and JIRA, maintaining accurate, auditable records Work … with business users, IT teams, and third-party suppliers to identify and resolve issues Test system updates, service packs, and application enhancements Create and maintain knowledge articles, user guides, FAQs, and support documentation Analyse recurring incidents and request trends, identify root causes, and recommend process, configuration or system improvements. ...

requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Join the service shaping Sheffield’s digital future. IT and Digital Innovation combines secure and resilient technology with accessible service design, data, innovation and major programme delivery. Our work … intelligence, automation and emerging technology to transform how the Council operates and delivers services for residents, businesses and staff. Digital Delivery The Digital Delivery Service provides the technology foundations, leadership and governance that enable Sheffield City Council to deliver secure, resilient and customer-focused digital services. We design, deliver ...

Eligible for BPSS I'm looking for an experienced Project Manager - Linux to lead the design, build and launch of an enterprise RHEL server service running on IBM LinuxONE. Key experience required: IBM LinuxONE/IBM Z, including LPARs, IFL capacity and virtualisation. Enterprise RHEL infrastructure and service management. Infrastructure programme/project delivery across multiple technical teams. Service introduction, operational readiness and production go-live. Managing delivery plans, risks, dependencies, suppliers and stakeholders. Establishing support models, SLAs, disaster recovery and service catalogues. Banking or financial sector experience is desirable. You'll coordinate mainframe, Linux ...

remediation advice clearly to customers and internal teams. Knowledge of Operational Technology (OT) Security: Understanding of OT environments and associated cyber security risks. IT Service Management Tool Experience: Experience with tools such as ServiceNow (SNOW) and Jira in a security operations enviroment. Our Package 10% on target annual ...

collaborate with team members acrossthe platform function Strong experience within complex, high-pressureproduction environments Spectrum scale (GPFS, NFS, SMB) in active-activeenvironments Cluster management across Spectrum Scale, Oracleand ESXi Linux command line experience Storage provisioning across IBM estates Service management tools such as ServiceNow Understanding ...