1st Line Service Desk Analyst
- Hiring Organisation
- Intercity Technology Limited
- Location
- Shefford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL principles Skills Strong troubleshooting and problem-solving ability Clear communication with both technical and non-technical users Ability to prioritise tasks ...