Bedford, Bedfordshire, United Kingdom Hybrid / WFH Options
Anson Mccade
environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC JBRP1_UKTJ More ❯
Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of ServiceNow for incident and request management What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a More ❯
of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of ServiceNow for incident and request management What We Offer: - 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a More ❯
SG17, Shefford, Central Bedfordshire, Upper Stondon, Bedfordshire, United Kingdom
Intercity
of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of ServiceNow for incident and request management What We Offer: - 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯