30pm. Your responsibilities day to day will be: Ensure phone answering takes priority and is answered in line with company guidelines (3 rings). Log all relevant queries on CRM system, ensure SLAs are met and notes are kept up to date on ongoing cases. Resolve all ‘owned’ queries in line with company guidelines/SLAs. Manage customer expectations always More ❯
in the form of both written and verbal communication with the customer and key stakeholders. Order Processing Processing of all Group Mobile Orders- New, Resign, Migration & Ports Management of CRM (Salesforce) opportunity’s for order requests ensuring guidelines are adhered to in line with company requirements I.E Paperwork, credit Vetting, commercial approval. Working closely with all relevant stakeholders within the … Advantageous to have experience in the Mobile Phone industry. Experience in the use of Microsoft Office- Teams, Word, Excel etc. Strong organisational skills and attention to detail Proficiency in CRM systems, preferably Salesforce. Excellent time management skills to meet deadlines and KPIs. In addition to the duties and responsibilities listed, the job holder may be required on occasion to perform More ❯
in the form of both written and verbal communication with the customer and key stakeholders. Order Processing Processing of all Group Mobile Orders- New, Resign, Migration & Ports Management of CRM (Salesforce) opportunity’s for order requests ensuring guidelines are adhered to in line with company requirements I.E Paperwork, credit Vetting, commercial approval. Working closely with all relevant stakeholders within the … Advantageous to have experience in the Mobile Phone industry. Experience in the use of Microsoft Office- Teams, Word, Excel etc. Strong organisational skills and attention to detail Proficiency in CRM systems, preferably Salesforce. Excellent time management skills to meet deadlines and KPIs. In addition to the duties and responsibilities listed, the job holder may be required on occasion to perform More ❯
in the form of both written and verbal communication with the customer and key stakeholders. Order Processing Processing of all Group Mobile Orders- New, Resign, Migration & Ports Management of CRM (Salesforce) opportunity’s for order requests ensuring guidelines are adhered to in line with company requirements I.E Paperwork, credit Vetting, commercial approval. Working closely with all relevant stakeholders within the … Advantageous to have experience in the Mobile Phone industry. Experience in the use of Microsoft Office- Teams, Word, Excel etc. Strong organisational skills and attention to detail Proficiency in CRM systems, preferably Salesforce. Excellent time management skills to meet deadlines and KPIs. In addition to the duties and responsibilities listed, the job holder may be required on occasion to perform More ❯
Telford, Shropshire, West Midlands, United Kingdom
Experis
BEx) SAP ABAP SAP Analytics Products SAP ERP FI-CA (else other industry specific experience such as Utilities, Telecoms, Insurance) SAP TRM (Tax and Revenue Management) modules CRM (CustomerRelationshipManagement) SAP ERP FI-CO Financial Accounting - FI-GL (General Ledger) FI-AP (Accounts Payable) FI-AR (Accounts Receivable) FI-AA (Asset Accounting) FI-BL (Bank Ledger/Bank Accounting More ❯
Shifnal, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights that … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports/… exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive benefits! Robert Half More ❯
Telford, Shropshire, West Midlands, United Kingdom
Barclay Meade
Infrastructure through professional network development, speaking, and writing engagements. Nurture your interests with our training programme applicable to development activities and growth projects. Ensure accurate and up-to-date CRM and sales forecasts. Review commercial, technical, and operational bids. Assist the Sales Applications team with proposals and specifications in technical, commercial, and contractual aspects. Agree and manage the 'Go To … in developing business opportunities and client relationships. Ability to think creatively and develop innovative solutions for clients. Excellent communication and presentation skills. Strong management and leadership abilities. Proficiency with CRM systems and sales forecasting tools. Willingness to travel frequently and stay overnight as required, including occasional overseas travel. Benefits: Opportunities for professional development and training. Supportive and collaborative work environment. More ❯